Avalere Health LLC logo

Senior Account Director (Digital, Pharma Agency)

Job Overview

Location

Philadelphia, PA

Job Type

Full-time

Category

Marketing

Date Posted

June 3, 2026

Full Job Description

đź“‹ Description

  • • Lead strategic direction and execution for client accounts in the digital healthcare space, ensuring alignment with client goals and objectives across all phases of campaign development and delivery.
  • • Manage and mentor a client services team responsible for delivering high-impact digital campaigns for pharmaceutical and healthcare clients, providing day-to-day supervision and performance guidance.
  • • Serve as the primary point of contact for key clients, building trusted advisory relationships and acting as a strategic partner in shaping campaign strategy, messaging, and outcomes.
  • • Oversee end-to-end campaign processes—from concept and planning through execution, measurement, and optimization—ensuring timely delivery, budget adherence, and quality standards.
  • • Collaborate cross-functionally with medical, advisory, and marketing teams to integrate clinical insights, regulatory compliance, and patient-centered messaging into digital campaigns.
  • • Drive client satisfaction by proactively identifying opportunities for campaign enhancement, addressing concerns, and delivering measurable value that advances patient access and care.
  • • Ensure all client deliverables reflect Avalere Health’s mission to reach every patient possible, with a focus on equity, inclusion, and patient-centered outcomes.
  • • Contribute to business development efforts by identifying upsell opportunities, supporting proposal development, and participating in client pitch presentations.
  • • Maintain deep understanding of the pharmaceutical industry landscape, including regulatory environments, digital health trends, and patient engagement strategies.
  • • Foster an inclusive team culture aligned with Avalere’s six Employee Network Groups (Diverse Ability, Family, Gender, LGBTQ+, Mental Health, Race/Ethnicity), promoting psychological safety and belonging.
  • • Support global collaboration across Avalere’s hubs in Philadelphia, New York, Washington, D.C., Chicago, Toronto, London, and Manchester, with flexibility to work remotely or in-office based on team and client needs.
  • • Participate in regular career conversations and leverage on-demand training resources to advance professional growth and explore cross-capability opportunities within the organization.
  • • Uphold Avalere’s "Magnet, Not Mandate" approach by prioritizing meaningful in-person engagement when it adds value, without enforcing rigid office attendance policies.
  • • Champion Avalere’s Fertility Friendly employer status by supporting employees through family planning journeys with enhanced parental leave and flexible work arrangements.
  • • Ensure compliance with disability inclusion practices, including fair interview accommodations under the Disability Confident Scheme, and actively promote neurodiversity and accessibility in team operations.

🎯 Requirements

  • • Minimum 8+ years of experience in account management or client services within a digital agency, preferably in healthcare, pharmaceuticals, or life sciences.
  • • Proven track record of leading cross-functional teams and managing multiple client accounts simultaneously with high accountability and strategic oversight.
  • • Demonstrated expertise in developing and executing digital marketing campaigns for pharmaceutical clients, including understanding of FDA/EMA regulations and patient privacy standards.
  • • Strong leadership skills with experience mentoring junior team members and fostering high-performance, inclusive team cultures.
  • • Exceptional communication and stakeholder management abilities, with a history of building trusted advisory relationships with C-suite and marketing executives.
  • • Deep familiarity with digital health tools, patient engagement platforms, and data-driven campaign measurement in healthcare marketing.

🏖️ Benefits

  • • Flexible work model with no formal office requirement; ability to work remotely or in-office based on team and client needs.
  • • Enhanced parental leave and fertility support as part of Avalere’s Fertility Friendly employer program.
  • • Access to thousands of on-demand training sessions and opportunities for global, cross-capability career moves.
  • • Inclusive workplace culture supported by six Employee Network Groups focused on diversity, equity, and belonging.
  • • Participation in the Disability Confident Scheme with guaranteed fair interview accommodations for candidates with disabilities or neurodiversity.
  • • Supportive work environment that encourages bringing your whole self to work, with dedicated social opportunities for remote and hybrid employees.

Skills & Technologies

Senior
Onsite

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About Avalere Health LLC

Avalere Health LLC is a healthcare advisory firm that provides data-driven strategic consulting to pharmaceutical, biotechnology, medical device, and payer organizations. The company offers evidence, policy, and market access insights to support product development, reimbursement, and commercialization decisions. Its multidisciplinary teams combine expertise in health economics, real-world evidence, regulatory science, and policy analysis to help clients navigate complex healthcare ecosystems and demonstrate value to payers, providers, and regulators.

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