Senior Account Executive

📋 Description

• • **Drive Revenue Growth as a Senior Account Executive at NiCE – A Career Opportunity Like No Other**
• • This role is pivotal in expanding NiCE’s footprint in Western Europe, particularly in Spain, Italy, and Portugal. As a Senior Account Executive, you will be at the forefront of revolutionizing the Conversational AI and Contact Center industry by acquiring new enterprise clients and driving digital transformation. Your work will directly impact the company’s hyper-growth phase, making this an exciting opportunity for a results-driven sales professional who thrives in a fast-paced, innovative environment.
• • **What You’ll Do Day-to-Day: A Dynamic and Impactful Role**
• • **Acquire New Enterprise Clients:** Identify, engage, and close deals with enterprise companies across Western Europe, with a primary focus on Spain. Your hunter mentality will be key to building a robust pipeline and converting prospects into long-term clients.
• • **Build and Maintain a High-Performing Pipeline:** Take ownership of your territory by developing strategic territory plans that align with business goals. Leverage internal resources, including Business Development Representatives (BDRs), to ensure a steady flow of qualified leads and opportunities.
• • **Run Full Sales Cycles:** From initial prospecting to contract negotiation and closing, you will manage the entire sales cycle. This includes conducting discovery calls, qualifying leads, and crafting compelling business cases that demonstrate the value of Cognigy’s AI-first CX platform.
• • **Consultative Selling at the Executive Level:** Engage with senior executives (SVP/C-Level) to understand their business challenges and objectives. Map out value propositions, develop ROI models, and drive conversations around digital transformation, positioning Cognigy as the solution to their needs.
• • **Collaborate Across Teams:** Work closely with cross-functional teams, including BDRs, Presales, Marketing, Product, Finance, and Leadership, to ensure seamless execution of sales strategies. Your ability to coordinate and leverage internal resources will be critical to your success.
• • **Respond to RFPs/RFIs:** Lead the preparation and submission of responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), ensuring they are tailored to the client’s needs and showcase Cognigy’s competitive advantages.
• • **Represent Cognigy at Industry Events:** Act as the face of the company at trade fairs, conferences, and other industry events. Deliver presentations, conduct demos, and engage with potential clients to build brand awareness and generate leads.
• • **Leverage CRM Tools:** Use Customer Relationship Management (CRM) systems effectively and consistently to track sales cycles, document customer interactions, and maintain accurate records of engagements. Your disciplined approach to CRM will ensure transparency and accountability in your sales process.
• • **Partner Channel Utilization:** Collaborate with partner channels to support the sales process, expanding your reach and enhancing deal closure rates. Your ability to build and maintain strong partner relationships will be a key asset.
• • **About NiCE and Cognigy: A Company That Challenges Limits**
• • NiCE Ltd. is a global leader in AI-driven customer experience (CX) solutions, serving over 25,000 businesses worldwide, including 85 of the Fortune 100. The company’s flagship product, Cognigy, is an AI-first CX platform that combines Generative and Conversational AI to deliver enterprise-ready solutions. With over 8,500 employees across 30+ countries, NiCE is known for its innovation, market leadership, and commitment to pushing boundaries. The company’s culture is built on ambition, collaboration, and a relentless drive to win, making it an ideal environment for professionals who thrive in dynamic, high-growth settings.
• • **What You Can Achieve and Learn in This Role**
• • **Career Growth in a Hyper-Growth Company:** Join a company in a hyper-growth phase where your contributions will have a direct impact on its success. NiCE offers endless internal career opportunities across roles, disciplines, and locations, allowing you to grow and evolve within the organization.
• • **Develop Expertise in AI and Digital Transformation:** Gain deep knowledge of Conversational AI, Generative AI, and digital transformation strategies. This role will position you as a thought leader in the industry, equipping you with skills that are highly sought after in the tech and SaaS sectors.
• • **Master Enterprise Sales at Scale:** Hone your skills in selling to enterprise clients, navigating complex sales cycles, and engaging with C-level executives. You’ll develop expertise in consultative selling, value-based negotiations, and strategic account planning.
• • **Build a Strong Professional Network:** Expand your network by collaborating with industry leaders, partners, and cross-functional teams. This role offers the chance to build relationships that can open doors to future opportunities.
• • **Make a Tangible Impact:** Your work will directly contribute to NiCE’s mission of redefining customer experiences through AI. You’ll see the measurable impact of your efforts in the form of closed deals, satisfied clients, and company growth.