
Job Overview
Location
Japan
Job Type
Full-time
Category
Account Executive
Date Posted
February 24, 2026
Full Job Description
📋 Description
- • Join New Relic, a global leader in observability, as a Senior Account Executive for the West Japan (西日本) region, based in Tokyo.
- • We are a company of innovators and pioneers dedicated to shaping the future of observability, empowering businesses to thrive in an AI-first world with unparalleled insights into their complex systems.
- • As we expand our global footprint, we are seeking passionate individuals to help the world's leading companies optimize their digital applications.
- • This role is for a seasoned software sales professional who is eager to elevate their career and contribute to a rapidly growing company.
- • New Relic offers a leading SaaS-based digital intelligence platform that provides customers with unparalleled experiences.
- • Our products empower software developers, IT operations, DevOps teams, and application owners to enhance software application performance, customer experience, and business outcomes.
- • We are looking for sales professionals who are passionate about SaaS, understand its business impact, and possess a strong background in technology sales.
- • This is a unique opportunity for both personal and professional growth within a dynamic and forward-thinking organization.
- • Your primary responsibility will be to effectively manage inbound leads and proactively identify and pursue new business opportunities within your assigned territory.
- • You will be instrumental in closing deals by nurturing prospects through the sales cycle, from initial contact to successful implementation.
- • A key aspect of this role involves cultivating and expanding relationships with existing enterprise clients to drive upsell opportunities and deepen account penetration.
- • You will continuously strive to improve sales processes, identifying efficiencies and best practices to enhance team performance and customer satisfaction.
- • This role requires a proactive and strategic approach to account management, focusing on understanding client needs and aligning New Relic's solutions to meet their evolving business objectives.
- • You will collaborate closely with internal teams, including pre-sales engineers, customer success managers, and marketing, to ensure a seamless and value-driven customer journey.
- • Develop and execute strategic account plans to achieve and exceed sales targets within the West Japan market.
- • Conduct compelling product demonstrations and presentations tailored to the specific needs and challenges of enterprise clients.
- • Build and maintain a robust sales pipeline through a combination of lead follow-up, networking, and proactive prospecting.
- • Stay abreast of industry trends, competitive landscapes, and emerging technologies within the observability and cloud-native space.
- • Act as a trusted advisor to your clients, providing expert guidance on how New Relic can help them achieve their digital transformation goals.
- • Contribute to the overall sales strategy and provide market feedback to product and marketing teams.
- • This role demands a high level of self-motivation, resilience, and a results-oriented mindset, with the ability to thrive in a fast-paced, competitive environment.
- • You will be responsible for managing the entire sales cycle for enterprise-level accounts, from initial qualification to contract negotiation and closing.
- • Leverage your understanding of complex IT environments and business challenges to articulate the value proposition of New Relic's observability platform.
- • Foster strong relationships with key stakeholders within target organizations, including IT leadership, engineering managers, and business unit executives.
- • You will be expected to consistently meet or exceed quarterly and annual sales quotas.
- • Participate in industry events, conferences, and trade shows to expand your network and generate new leads.
- • Contribute to a positive and collaborative team culture, sharing best practices and supporting colleagues.
- • This is an exciting opportunity to make a significant impact on New Relic's growth in the Japanese market by driving adoption of our cutting-edge observability solutions among leading enterprises.
Skills & Technologies
New Relic
Senior
Remote
About New Relic, Inc.
New Relic, Inc. provides a cloud-based observability platform that unifies application performance monitoring, infrastructure monitoring, log management, error tracking, and digital experience insights. It ingests telemetry from servers, containers, mobile apps, and browsers, then correlates metrics, events, logs, and traces to help engineering and operations teams detect, triage, and resolve software issues faster. The company offers SaaS subscriptions, open-source agents, and programmable APIs, serving enterprises and DevOps-centric organizations worldwide since 2008.



