Job Overview
Location
Spain - Remote
Job Type
Full-time
Category
Account Executive
Date Posted
March 11, 2026
Full Job Description
📋 Description
- • As a Senior Account Executive for Western Europe, with a primary focus on the Italian market, you will be instrumental in driving the adoption of our cutting-edge AI solutions within enterprise-level organizations.
- • This role is a critical component of our expanding Western Europe Sales team, tasked with revolutionizing the industry through innovative AI-powered customer experience (CX) platforms.
- • You will engage directly with potential customers, delving deep into their unique business needs, strategic objectives, and operational challenges to identify how Cognigy's advanced AI capabilities can provide transformative solutions.
- • Your primary responsibility will be the acquisition of new enterprise clients across a diverse range of industries throughout Western Europe, with a significant emphasis on Italy, and secondary focus on Spain and Portugal.
- • A key aspect of your role will involve the proactive and self-directed development and maintenance of a robust sales pipeline, complemented by strategic collaboration with our internal Business Development Representative (BDR) resources to maximize outreach and lead generation.
- • You will be responsible for crafting, nurturing, and regularly reviewing comprehensive territory plans designed to strategically align with and achieve ambitious business goals.
- • This position demands the management of complete sales cycles, from initial account planning and targeted prospecting through in-depth discovery and qualification, to complex contract negotiation and successful closing.
- • A consultative, value-centric approach is paramount, requiring you to engage with senior executives to articulate tangible business value, develop compelling business cases, construct detailed ROI models, and lead strategic conversations around digital transformation.
- • You will coordinate and manage responses to Request for Proposals (RFPs) and Request for Information (RFIs), ensuring timely and accurate submissions that highlight our competitive advantages.
- • A highly collaborative approach is essential, necessitating close partnership with a variety of internal teams, including BDRs, Presales support specialists, Marketing, Product development, Finance, and Leadership, to ensure seamless customer engagement and successful deal progression.
- • You will represent Cognigy at key industry trade fairs, conferences, and events, acting as a brand ambassador and thought leader.
- • This role involves the preparation, presentation, and delivery of compelling product demonstrations, strategic presentations, and engaging customer meetings, tailored to the specific needs of each prospect.
- • Effective and consistent utilization of our Customer Relationship Management (CRM) system is required to meticulously track sales cycles, manage customer interactions, and provide accurate forecasting.
- • You will leverage your expertise to identify and engage with C-level executives and senior management, understanding their strategic priorities and demonstrating how Cognigy's AI solutions can drive significant business outcomes.
- • The ability to articulate complex technical and business concepts in a clear, concise, and persuasive manner is crucial for success in this role.
- • You will be expected to stay abreast of industry trends, competitive landscapes, and emerging technologies within the AI and CX domains to maintain a strategic advantage.
- • This role offers the opportunity to work within a dynamic, fast-paced, and hyper-growth environment, contributing directly to the company's market disruption and expansion.
- • You will be empowered to take ownership of your territory, driving strategic initiatives and fostering long-term client relationships.
- • The remote work setup requires a high degree of self-discipline, organization, and proactive communication to ensure seamless collaboration with distributed teams.
- • You will contribute to the overall sales strategy by providing market feedback and insights gathered from customer interactions and territory analysis.
- • Ultimately, your success will be measured by your ability to consistently exceed sales targets and contribute to Cognigy's growth and leadership in the AI-powered CX market.
🎯 Requirements
- • Proven track record of success as an Enterprise Sales Executive, with extensive experience selling SaaS solutions, ideally within the Contact Center or Conversational AI space.
- • Demonstrated ability to consistently meet and exceed sales quotas in a competitive enterprise software market.
- • Strong understanding of AI, Conversational AI, and Customer Experience (CX) technologies and their business applications.
- • Fluency in both Italian and English is mandatory; proficiency in Spanish and Portuguese is a significant advantage.
- • Experience managing complex, multi-stakeholder sales cycles with senior executives (SVP/C-Level) and navigating large enterprise organizations.
- • Hunter mentality with a proactive, self-directed approach to prospecting and pipeline generation.
- • Excellent organizational, prioritization, and time management skills, with the ability to thrive in a remote, autonomous work environment.
- • Exceptional professional communication, presentation, and interpersonal skills, coupled with a customer-centric and personable demeanor.
- • Ability to balance independent sales cycle management with effective collaboration and leverage of internal resources (BDRs, Presales, etc.).
- • Comfort and experience leveraging partner channels to support and accelerate the sales process.
🏖️ Benefits
- • Opportunity to join a market-disrupting, global company in a hyper-growth phase, working with cutting-edge AI technology.
- • Be part of a fast-paced, collaborative, and creative environment with a team comprised of top talent.
- • Endless internal career advancement opportunities across multiple roles, disciplines, domains, and locations within a market-leading organization.
- • Competitive salary and commission structure, reflecting the significant impact and responsibility of the role.
- • Comprehensive benefits package, including health, dental, and vision insurance (details may vary by region).
- • Support for professional development and continuous learning to stay at the forefront of AI and sales innovation.
- • Remote work flexibility, allowing for a better work-life balance while contributing to global success.
- • Opportunity to work with and learn from industry leaders and shape the future of AI in customer experience.
Skills & Technologies
Senior
Remote
About NICE Ltd.
NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.
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