Senior Account Manager - Medical

Real Chemistry LLC

Job Overview

Location

Edinburgh - UK; London - UK; Manchester - UK

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Account Manager at Real Chemistry, you will serve as the key day-to-day client contact, managing relationships and overseeing the delivery of medium to large healthcare communications projects, acting as a client account lead or captain depending on account size.
• You will lead project execution from start to finish, anticipate client needs, manage expectations, formulate strategies with support from your account lead, and provide confident counsel—including challenging conversations—while ensuring programme momentum continues even when the account lead is absent.
• You will begin developing your leadership style by coaching and mentoring junior team members, line managing at least one accounts team member (AA–SAA), supporting interviews, and inspiring your team through professional values and empowerment.
• You will gain experience in financial management by developing integrated programme budgets, tracking resource use, coaching others on budgeting, supporting invoicing and forecasting, and attending month-end finance meetings—all while maintaining accurate timesheets and expense claims.
• You will contribute to business development by identifying organic growth opportunities within existing accounts, selling new ideas to clients, and playing a management role in new business processes such as pitch presentations and supplier coordination.
• You will join a purpose-driven, global healthcare communications agency where innovation thrives through scientific expertise, human-centred creativity, and AI-driven insights, serving top pharmaceutical and biotech clients.
• You will be part of the #LifeatRealChem culture rooted in being ‘Best Together’ and ‘Impact-Obsessed,’ with opportunities to grow in a supportive, evolving environment that values accountability, excellence, and continuous learning.
• You will develop strategic involvement in your accounts, deepening your understanding of client objectives, strategy, and environment to confidently lead internal meetings and client calls while actively managing up and down based on project needs.

🎯 Requirements

• Relevant degree in a scientific subject
• Excellent business communication skills, including presentation and writing abilities
• Experience with Microsoft Office tools (PowerPoint, Word, and Excel)
• Must have Medical Education experience; integrated experience preferred
• Experience coaching and mentoring junior team members
• Ability to develop solutions to client needs with a track record of high-quality deliverables on schedule and on budget

🏖️ Benefits

• Comprehensive benefits program including private medical, dental, and vision plans
• Generous holiday and paid time off
• Free snacks in offices to keep you energized throughout the day
• Access to over 13,000 online classes via LinkedIn Learning
• Mental wellness coaching and support
• Support in saving for the future (e.g., pension or retirement options)

Skills & Technologies

Senior

Remote

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Real Chemistry LLC

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About Real Chemistry LLC

Real Chemistry is a healthcare-focused commercialization partner providing data-driven strategy, medical communications, advertising, patient engagement, and technology solutions to pharmaceutical and biotech companies. It integrates clinical and commercial data to accelerate product launches, improve patient access, and enhance health outcomes. Services span market access consulting, medical affairs, omnichannel marketing, and AI-enabled analytics, supporting brands from clinical development through post-launch. Founded in 2001 and headquartered in San Francisco with global offices, Real Chemistry employs over 2,000 professionals serving more than 1,000 life-science clients worldwide.

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