Senior Accounting Operations Analyst

Scribe

Job Overview

Location

Serbia

Job Type

Full-time

Full Job Description

📋 Description

• Own end-to-end customer invoicing processes using Stripe and Rillet, driving toward one-day billing cycles and ensuring seamless handoff from deal close to payment receipt.
• Lead accounts receivable operations with the goal of maintaining past-due AR under 10% and achieving best-in-class Days Sales Outstanding (DSO).
• Manage full accounts payable and vendor payment workflows, ensuring accuracy, timeliness, and compliance with internal controls.
• Identify inefficiencies in existing billing, collections, and AP processes on day one, map current workflows, and execute measurable improvements with clear KPIs such as reduced cycle time, lower error rates, or hours saved.
• Drive automation initiatives across accounting operations by leveraging existing tools and exploring AI-powered solutions in partnership with Billing Engineering and RevOps teams.
• Maintain 99.9% completeness and accuracy in monthly billing outputs while keeping customer billing inquiries at a 5% exception rate.
• Collaborate cross-functionally with Sales, Customer Success, Support, and Engineering teams to resolve billing exceptions, improve process handoffs, and align on operational goals.
• Continuously evaluate and refine accounting systems to support scaling from current volume to 5-10x growth without compromising accuracy or compliance.
• Monitor and report on key accounting metrics, using data to inform decisions and demonstrate impact on financial operations.
• Act as a process owner for core accounting functions, balancing speed with precision and ensuring all workflows are documented, auditable, and scalable.
• Proactively surface process breakdowns or risks before they impact financial outcomes, advocating for systemic fixes over temporary workarounds.
• Work remotely from Serbia while coordinating daily with U.S.-based teams across time zones, ensuring clear communication and alignment on priorities.
• Maintain high standards of detail orientation and operational integrity—accuracy is non-negotiable, and shortcuts are not acceptable.
• Contribute to the design of a future-state accounting function that prioritizes exception handling over manual volume processing.

🎯 Requirements

• 5+ years of experience in billing, collections, accounts payable, or accounting operations roles, preferably at startups or high-growth companies
• Proven track record of improving broken or slow accounting processes with measurable outcomes (e.g., reduced errors, shortened cycle times, hours saved)
• Fluency in Salesforce, Zendesk, Excel, and Accounting ERPs such as Rillet or NetSuite; ability to quickly learn new tools
• Strong communication skills to collaborate effectively with U.S.-based teams from overseas, with the judgment to speak up when processes are flawed
• Ability to balance pragmatism with precision—move smartly, not fast and wrong—with attention to detail and systems thinking as core working principles

🏖️ Benefits

• Health, dental, and vision insurance for you and your dependents
• Flexible paid time off and company holidays
• 401(k) plan
• Paid parental leave
• Home office stipend
• Equity in Scribe

Skills & Technologies

Senior

Remote

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About Scribe

ScribeHow.com is the fastest way to turn any process into a step-by-step visual guide. Our AI screen recorder watches your workflow, auto-writes crystal-clear instructions, adds annotated screenshots, and publishes a branded, shareable how-to in minutes. Replace endless Zoom walk-throughs, stale PDFs, and ticket backlogs with living docs that customers, teammates, and new hires can replay, search, and translate instantly. Built for SaaS onboarding, SOPs, support, and training, ScribeHow slashes ramp-up time, cuts support volume, and keeps knowledge always up to date so teams scale without slowing down.

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