Senior AI Engineer (Clients) - Supernal

Infinity Constellation Technologies Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Build and deploy production-grade AI Employees on Supernal’s proprietary platform, designing backend services, data models, and CRUD applications that power real business workflows
• Design, implement, and maintain integrations with external systems including APIs, webhooks, and third-party tools to enable AI Employees to safely act on live business data
• Engineer conversational and agentic AI systems that handle multi-turn dialogues, real-time constraints, state management, and graceful recovery from interruptions or failures
• Own end-to-end technical delivery of high-priority client implementations — from translating customer SOWs into technical designs to launching production-ready AI systems
• Make architectural decisions across LLM orchestration, RAG design, function calling, prompt engineering, and workflow decomposition to ensure reliability and scalability
• Implement robust error handling practices: distinguish retryable from fatal failures, surface actionable error messages, prevent silent failures, and design fallback paths for API chaos
• Write and maintain comprehensive automated tests — including unit tests, integration tests, and end-to-end user journey validations — treating testing as non-negotiable to production quality
• Debug complex production issues spanning agent logic, prompts, integrations, telephony systems, and external dependencies with systematic, high-fidelity analysis
• Partner with delivery and product leadership to manage timelines, scope, and technical tradeoffs during client implementation cycles
• Review technical work across the team for quality, scalability, and maintainability, consistently raising the engineering bar through rigorous standards
• Document and evolve best practices for building, testing, monitoring, and supporting reliable AI Employees in production environments
• Create and maintain runbooks, SOPs, and reusable components that improve team-wide predictability and reduce operational overhead
• Communicate technical decisions, tradeoffs, risks, and implementation choices clearly to both technical and non-technical stakeholders in written and verbal formats
• Operate autonomously in a fast-paced, ambiguous startup environment — driving decisions, initiating improvements, and taking ownership without requiring process or oversight
• Ensure all deployed AI Employees perform reliably under real-world conditions, meeting client requirements with consistent, resilient behavior
• Run meetings effectively, write crisp updates, and ask probing questions early to surface risks and align stakeholders before issues escalate
• Work with a personal computer and reliable high-speed internet, and be available to collaborate within Americas time zones

🎯 Requirements

• 4+ years of experience as a software engineer, automation engineer, or systems builder shipping production systems
• Hands-on experience deploying voice agents using platforms such as ElevenLabs, Retell, or Nextiva, including telephony and streaming audio integration
• Proven track record of building and shipping agentic AI systems with LLM orchestration, RAG, function calling, and multi-turn conversation state management
• Experience writing comprehensive automated tests (unit, integration, end-to-end) as a core part of the shipping process
• Ability to own delivery outcomes end-to-end, including timelines, reliability, and client success, not just code writing
• Deep understanding of real-time constraints in production: latency budgets, streaming audio, API failures, and graceful fallback mechanisms

🏖️ Benefits

• Remote work with global flexibility
• Contract or EOR FTE compensation structure
• Hourly rate of $35–50/hr
• Opportunity to shape engineering best practices for a growing AI platform
• High-impact role building production AI Employees used by SMBs
• Autonomy to drive technical decisions and ownership without heavy process

Skills & Technologies

Data Science

Senior

Remote

$35-50/hr

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Infinity Constellation Technologies Inc.

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About Infinity Constellation Technologies Inc.

Infinity Constellation Technologies Inc. is a space-based data and communications company that designs, builds and operates low-Earth-orbit satellite constellations to provide global connectivity, Earth-observation services and edge computing infrastructure. Its mesh-networked small satellites deliver broadband internet, real-time imagery and IoT data to defense, maritime, agriculture and disaster-response markets. Founded by aerospace and software veterans, the firm emphasizes rapid deployment, resilient architectures and open standards to enable scalable commercial and government applications.

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