Senior Analytics Engineer – Product & Customer Analytics

HighLevel Inc.

Job Overview

Location

India

Job Type

Full-time

Full Job Description

📋 Description

• Senior Analytics Engineer at HighLevel Inc. responsible for designing, building, and optimizing analytics systems that power product and customer insights across the platform
• Lead the development of scalable data pipelines, ETL processes, and real-time analytics infrastructure supporting over 4 billion daily API hits and 2.5 billion message events
• Collaborate with product, engineering, and data science teams to define key metrics, build dashboards, and deliver actionable insights for agencies and businesses using the HighLevel platform
• Own end-to-end analytics lifecycle from data ingestion and storage to visualization and reporting, ensuring accuracy, performance, and reliability at scale
• Mentor junior analysts and promote best practices in data modeling, SQL optimization, and cloud-native analytics on AWS/GCP
• Stay current with emerging trends in analytics engineering, including stream processing, data warehousing, and AI/ML integration for enhanced customer and product intelligence

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, Data Engineering, Statistics, or related field with 5+ years of experience in analytics engineering or data platform development
• Expertise in SQL, NoSQL databases (e.g., PostgreSQL, MongoDB, Redis), and data modeling techniques for structured and semi-structured data
• Proficiency in Python, Scala, or Java for building ETL pipelines and data transformation logic
• Experience with big data technologies such as Apache Spark, Kafka, Flink, or Airflow for real-time and batch processing
• Strong understanding of data warehousing concepts (star/snowflake schemas), OLAP, and BI tools like Tableau, Looker, or Power BI
• Familiarity with cloud platforms (AWS, GCP, Azure) and managed services for data storage (S3, BigQuery, Redshift) and compute (EC2, Lambda, Kubernetes)

🏖️ Benefits

• Competitive salary with performance-based bonuses and equity opportunities in a fast-growing AI-driven SaaS company
• Comprehensive health, dental, and vision insurance plans for employees and dependents
• Generous paid time off, parental leave, and flexible remote work options supporting work-life balance
• Professional development stipend, access to conferences, and continuous learning opportunities in data and analytics
• Collaborative, innovative, and inclusive work culture with global teams across 15+ countries
• Opportunity to work on impactful systems that serve over 1 million businesses and influence real-world growth at scale

Skills & Technologies

Senior

Remote

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HighLevel Inc.

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About HighLevel Inc.

HighLevel Inc. provides an all-in-one SaaS platform that consolidates marketing, sales and CRM tools for agencies and small businesses. The cloud software unifies landing pages, email and SMS campaigns, funnels, pipeline management, appointment scheduling, reputation management, two-way messaging, automation workflows, analytics and white-label capabilities. Designed to replace fragmented point solutions, it lets agencies resell the platform under their own brand, manage multiple client sub-accounts from a single dashboard and scale recurring revenue. Founded in 2018, the company is headquartered in Dallas, Texas, and serves tens of thousands of agencies worldwide.

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