Senior Associate, B2B Content

Deliveroo Holdings plc

Job Overview

Location

London - The River Building HQ

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior B2B Content Associate at Deliveroo, you will develop content and communication campaigns that empower restaurant partners to manage and grow their business on the platform, directly impacting partner engagement, retention, and long-term value.
• Day to day, you will create engaging, accessible, and commercially-focused content across email, Help Centre, website, WhatsApp, and tablet notifications; design communication campaigns that drive partner behaviour; and produce enablement materials for commercial teams to enhance Account Manager effectiveness.
• You will join a wider team of content and marketing specialists within Deliveroo’s B2B organisation, collaborating closely with Commercial, Product, Marketing Operations, Go-to-Market, Data Science, and other stakeholders to align content with partner needs and business objectives.
• In this role, you will develop expertise in B2B content strategy, cross-channel campaign management, data-informed content optimisation, and stakeholder influence — building a career in content marketing within a fast-evolving, global food delivery marketplace backed by DoorDash and Wolt.

🎯 Requirements

• Experience creating B2B content, communications, or marketing campaigns
• Strong copywriting, editing, and content design skills
• Experience developing content that supports customer retention, engagement, or growth
• Experience working with multiple stakeholder groups, including commercial teams and subject matter experts
• Comfortable using data and insights to inform content decisions and measure impact

🏖️ Benefits

• Make a visible impact every day by improving experiences for customers, partners, and riders
• Learn fast in an entrepreneurial environment with autonomy, pace, and real responsibility
• Build a career, not just a role — stretch yourself, develop new skills, and grow as the business evolves
• Deliver together in an inclusive, values-driven culture that supports how you work best
• Opportunity to collaborate across DoorDash and Wolt as part of a global team
• Commitment to diversity, equity, and inclusion with fair hiring practices and support for reasonable adjustments

Skills & Technologies

Senior

Onsite

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Deliveroo Holdings plc

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About Deliveroo Holdings plc

Deliveroo operates an online food-delivery marketplace connecting consumers with restaurants and grocery retailers through a logistics network of riders. Founded in 2013 in London, the platform processes orders via mobile and web, manages dispatch, and provides data analytics to partners. Revenue comes from commissions, delivery fees, and subscription memberships. It serves urban markets across Europe, Asia-Pacific, and the Middle East, holding licenses as a technology intermediary and courier service provider.

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