Job Overview
Location
European Economic Area
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • Senior Biz Ops & People Generalist role at TheyDo B.V., a fully remote SaaS company building an AI-powered journey management platform used by global enterprises like Ford, Cisco, and Johnson & Johnson to scale customer-centricity.
- • Day to day: Own onboarding for new hires, organize bi-weekly all-hands and AI Q&A sessions, lead annual company retreats and in-person meet-ups, partner with CEO and exec team on OKR rollout and strategic initiative tracking, support People Operations in improving employee experience via AI and automation, manage internal communications, and coordinate quarterly leadership team meet-ups including logistics and follow-through.
- • About the team or company: TheyDo is a fully remote team of 100+ employees across 30+ nationalities and 27 countries, backed by $50M from top-tier investors including Blossom and 20VC, with a mission to make journey management the most powerful business tool in the world through a customer-led, people-first culture.
- • What the person can learn or achieve in this role: Develop end-to-end ownership of business and people operations in a high-growth SaaS environment, gain experience scaling culture and strategy across global teams, build expertise in operationalizing OKRs, leading cross-functional initiatives, and shaping employee experience through AI-enabled processes, while growing as a trusted partner to leadership in a mission-driven organization.
🎯 Requirements
- • Experience working within a growing remote or hybrid SaaS organisation supporting team members across multiple geographies and time zones
- • Experience in strategy and operations, business operations, people operations, employee experience, or similarly cross-functional operational roles
- • Experience planning and coordinating in-person company events, including logistics, vendor management, and attendee experience
- • Third-level education in Human Resources, Business, Operations, Psychology, or a related field
- • Strong generalist mindset with comfort switching between operational, strategic, and people-focused work
- • Self-starter who thrives in autonomous environments and is comfortable improving existing processes or building new ones from scratch
🏖️ Benefits
- • Competitive compensation and pre-IPO equity
- • Fully remote working with flexible hours
- • Health Insurance benefit with tailored support for every employee regardless of location
- • Minimum of 25 days of paid holiday per year (pro rata), plus public holidays and three extra days during annual company-wide winter shutdown
- • Learning and Development budget for personal and professional growth
- • Wellbeing budget for meditation, mindfulness, yoga, or gym membership
- • Paid parental leave (6 months for primary carer, 6 weeks for secondary carer, fully paid)
- • Home office or co-working support budget
- • Company events including in-person retreats in locations such as Spain, Portugal, and France
- • Latest tech & tools (MacBook Air or Pro, Slack, Notion, G Suite, Loom, Gather, TheyDo)
Skills & Technologies
About TheyDo B.V.
TheyDo is a Dutch SaaS company that offers a cloud-based journey management platform. Teams use it to map, prioritize, and manage customer journeys in one place, linking insights, opportunities, and solutions across products and services. Features include journey mapping, persona management, prioritization matrices, and integrations with research and product tools. The company targets enterprise and scale-up organizations seeking to scale human-centered design and align CX, UX, and product teams around shared customer insights.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Dotmatics Ltd.
3 months ago