Job Overview
Location
USA, California, Santa Ana
Job Type
Full-time
Category
Operations
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • The Senior Business Process Owner is responsible for continuously optimizing and modernizing operational workflows across the full title insurance lifecycle, from order opening through post-closing and policy issuance, applying a data-driven, first-principles approach to simplify, standardize, and improve processes while owning specific process domains and driving them toward scalable, automated solutions.
- • Day to day, the role involves owning and evolving enterprise-critical process domains, partnering with functional and cross-functional teams to reimagine and streamline workflows, translating operational needs into scalable digital-first solutions, leveraging production data and root cause analysis to diagnose issues and measure performance, developing and governing standardized process documentation, embedding compliance and regulatory requirements into process design, acting as a final decision-maker for process design standards, and leading cross-functional alignment to drive adoption of standardized workflows.
- • First American Financial Corporation is a Fortune 100 Best Companies to Work For® employer for eleven consecutive years, recognized for its inclusive, people-first culture, commitment to diversity, equity, and inclusion, and dedication to empowering employees to be innovative and reach their full potential in a supportive environment.
- • In this role, the individual can learn and achieve deep expertise in title insurance lifecycle processes, drive enterprise-wide process transformation, gain influence as a final decision-maker for process design standards, develop mastery in data-driven process optimization and automation, and contribute to institutionalizing best practices across geographies and business segments while advancing their career in operational excellence within a stable, respected industry leader.
🏖️ Benefits
- • Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
- • Employee stock purchase plan
- • People First culture recognized as a Fortune 100 Best Companies to Work For® for eleven consecutive years
- • Inclusive workplace supporting diversity, equity, and inclusion for women, LGBTQ+, and diverse employees
- • Remote work welcome
- • Opportunity to work for a company with over 130 years of stability and industry leadership in title insurance
Skills & Technologies
About First American Financial Corporation
First American Financial Corporation provides title insurance, settlement services, and risk solutions for real estate transactions in the United States and abroad. The company offers title insurance policies, escrow and closing services, tax monitoring, home warranty products, and data and analytics for lenders, servicers, investors, and government-sponsored enterprises. Its segments include title insurance and services, specialty insurance, and corporate operations. Founded in 1889 and headquartered in Santa Ana, California, First American supports residential and commercial property transactions through a network of agents and direct operations.
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