Senior Business Transformation Manager

M-KOPA Holdings Limited

Job Overview

Location

Accra

Job Type

Full-time

Full Job Description

📋 Description

• Serve as the analytical engine and strategic advisor to the Head of Business Management and General Manager, shaping critical business decisions that drive financial progress and growth for M-KOPA Ghana.
• Lead strategic analysis initiatives including competitive intelligence, market expansion, product launches, and partnership evaluations to inform senior leadership decision-making.
• Conduct in-depth market analysis to track emerging competitors, assess their strategies, and recommend defensive and offensive commercial moves.
• Own pricing strategy and optimization across the smartphone financing portfolio and emerging products, including margin analysis, profitability modelling, and responsive pricing adjustments.
• Build and maintain business cases for new products, partnerships, and market expansion initiatives with ROI analyses and scenario modelling that meet CFO-level scrutiny.
• Monitor and analyse performance of key partnerships with telcos, OEMs, retail chains, and dealer networks using scorecards and KPIs tied to sales contribution, operational efficiency, and margin impact.
• Identify optimization opportunities within partnerships and surface actionable insights on what is working, what isn’t, and what requires intervention.
• Lead the Business Intelligence team to design, build, and maintain dashboards, KPI frameworks, and reporting infrastructure that underpin the entire business’s analytical foundation.
• Drive a data-driven decision-making culture by translating complex data into clear, actionable insights that non-technical leaders can act on immediately.
• Lead strategic transformation projects including market expansion, fraud prevention, process optimisation, and sales operations analytics.
• Collaborate cross-functionally with sales, product, operations, and commercial teams to align analytical outputs with business objectives.
• Utilize advanced Excel/Google Sheets and BI tools (Tableau, Power BI, Looker, or similar) to build dashboards and perform statistical analysis — not just consume reports.
• Apply statistical methods including regression, correlation, significance testing, and experimentation design to validate insights and guide strategic recommendations.
• Support the company’s mission of financial inclusion by enabling data-backed decisions that expand access to credit and clean energy for everyday earners across Africa.
• Contribute to environmental impact goals by analysing the performance of clean energy products and circular economy initiatives that have avoided 2.155 million tonnes of CO₂ to date.
• Operate in a hybrid model based in Accra, Ghana, with direct reporting to the General Manager and collaboration with global teams across the UK, Europe, and Africa.

🎯 Requirements

• 4+ years of progressive experience in strategy, business intelligence, analytics, or management consulting within high-growth commercial environments
• Proven track record in data analytics using dashboards and analytical frameworks to support C-suite or senior leadership decision-making
• Advanced proficiency in Excel/Google Sheets and hands-on experience building dashboards in BI tools (Tableau, Power BI, Looker, or similar)
• Strong financial modelling skills including business cases, ROI analyses, and scenario modelling under CFO-level scrutiny
• Statistical analysis capability including regression, correlation, significance testing, and experimentation design
• Demonstrated experience influencing cross-functional teams through data-driven insights and collaboration

🏖️ Benefits

• Hybrid work model based in Accra, Ghana, with flexible working arrangements
• Professional development programmes and coaching partnerships
• Family-friendly policies and well-being support
• Opportunity to work with diverse teams across the UK, Europe, and Africa
• Career growth opportunities within a company recognized by TIME 100 and the Financial Times as one of Africa’s fastest-growing
• Contribution to measurable social and environmental impact — financial inclusion for 7 million+ customers and avoidance of 2.155 million tonnes of CO₂

Skills & Technologies

Senior

Hybrid

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M-KOPA Holdings Limited

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About M-KOPA Holdings Limited

M-KOPA Holdings Limited provides asset-financing and digital financial services across Africa, enabling underbanked customers to acquire smartphones, solar home systems, and productive-use assets through flexible pay-as-you-go installments. The company combines IoT-enabled hardware, mobile payments, and proprietary credit algorithms to offer affordable, unsecured loans while building credit histories for millions. Founded in 2011 and headquartered in Nairobi, Kenya, M-KOPA operates in Kenya, Uganda, Nigeria, Ghana, and South Africa, serving over 3 million customers and disbursing more than $1 billion in cumulative credit.

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