Job Overview
Location
Chicago
Job Type
Full-time
Category
Software Engineering
Date Posted
March 18, 2026
Full Job Description
đź“‹ Description
- • As a Senior Business Travel Consultant at Perk.com Inc., you will play a pivotal role in delivering exceptional travel experiences to business travelers, directly contributing to customer satisfaction, retention, and the company’s mission to eliminate shadow work and power real work through intelligent travel and spend management solutions.
- • You will provide first-class, 7-star service by managing end-to-end travel arrangements—including flights, car rentals, and hotel bookings—for strategic North American clients using GDS systems like Amadeus or Sabre, ensuring accuracy, compliance with SLAs, and proactive issue resolution across live chat, phone, and email channels.
- • You will operate within Perk’s Customer Care team, a foundational pillar of the company’s success, collaborating with colleagues and supporting team leaders to uphold high service standards while mentoring junior consultants and contributing to a culture of empathy, ownership, and continuous improvement.
- • You will develop deep expertise in corporate travel operations, GDS systems, and client relationship management, gaining opportunities to grow into leadership roles, influence process improvements, and benefit from mentorship by Perk’s 7-Star management team while working in a values-driven, globally diverse environment.
- • All bullets together should be 600 to 700 words
🎯 Requirements
- • Expert knowledge of Amadeus or Sabre GDS systems, including autonomous manual and automated ticket reissuing
- • Proficiency in air fares, ticketing procedures, and North American business travel culture and customer expectations
- • Proven experience as a Business Travel Consultant with strong communication skills in English (written and spoken), exceptional organization, and the ability to work independently under pressure while maintaining a positive, professional demeanor
🏖️ Benefits
- • Competitive compensation package including base salary ($61,000–$72,000) and equity ownership in Perk
- • Generous time off with 20 vacation days, 12 public holidays, 12–16 weeks paid parental leave, and up to 20 'Work from Anywhere' days annually
- • Comprehensive health and wellness benefits including three medical plans (with HSA options), dental, vision, Wellhub gym subscription, life and disability coverage, 401(k) with company match, pet insurance discounts, and access to Spring Health for therapy and coaching
- • Additional perks: relocation support, four-week paid sabbatical after 5 years, 16 paid volunteer hours/year, unforgettable company events, and relocation assistance to Perk hubs
Skills & Technologies
About Perk.com Inc.
Perk.com Inc. operates a cloud-based employee rewards and recognition platform that lets employers allocate points redeemable for merchandise, gift cards and experiences. The SaaS product integrates with HRIS and collaboration tools to automate milestone and peer-to-peer awards, provide analytics on engagement, and manage global tax-compliant fulfillment. Founded in 2010 and headquartered in Austin, Texas, the company serves mid-market to Fortune 500 clients seeking to reduce turnover and reinforce culture through real-time recognition programs.
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