Job Overview
Location
US Remote
Job Type
Full-time
Category
Data Science
Date Posted
June 18, 2026
Full Job Description
📋 Description
- • Serves as the primary point of contact for claims-related inquiries across large and complex commercial lines of business, delivering timely, accurate, and professional support.
- • Reports new claims to carriers in accordance with policy requirements and internal protocols to ensure prompt and accurate claim setup.
- • Coordinates, prepares, and actively participates in claim review meetings with insureds and carriers, providing strategic guidance, status updates, and actionable insights.
- • Collaborates with Producers and Account Managers to deliver comprehensive claim updates, analytics, and supporting documentation to clients.
- • Acts as a client advocate throughout the claims lifecycle to ensure fair, efficient, and policy-compliant resolution of claims.
- • Drives communication between clients, carriers, adjusters, and internal stakeholders to facilitate effective claim handling and timely outcomes.
- • Analyzes claim activity, reserves, and documentation to identify trends, coverage considerations, potential issues, and necessary follow-up actions.
- • Partners with clients to identify risk control and loss mitigation opportunities by coordinating with internal resources and external vendors.
- • Maintains accurate, organized, and up-to-date claim files within agency management systems and other applicable platforms.
- • Leverages technology, including data analytics and AI-enabled tools, to enhance service delivery, reporting accuracy, and operational efficiency.
- • Provides input on departmental workflows, processes, and service enhancements to improve client experience and operational effectiveness.
- • Performs other projects, duties, and tasks as assigned.
🎯 Requirements
- • High school diploma or equivalent.
- • Property and Casualty License from state of domicile, required and must be maintained.
- • Minimum 8 years of experience in property and casualty claims processing, with exposure to large or complex commercial accounts preferred.
- • Strong knowledge of commercial claims administration processes, coverage concepts, and terminology.
- • Excellent verbal and written communication skills with a client-focused approach.
- • Proven ability to build and maintain strong relationships with clients, carriers, and internal teams.
🏖️ Benefits
- • Competitive pay.
- • Robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, and paid holidays.
- • Career advancement and development opportunities.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Relation Insurance Services, Inc.
Relation Insurance Services is a leading independent insurance brokerage firm providing a comprehensive suite of insurance solutions. The company specializes in commercial and personal lines of insurance, employee benefits, and risk management services. They serve a diverse range of industries, including construction, healthcare, manufacturing, and technology. Relation Insurance focuses on building strong client relationships through personalized service and expert advice. Their business model emphasizes organic growth and strategic acquisitions to expand their geographic reach and service offerings, positioning them as a significant player in the insurance brokerage market.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
The J.M. Smucker Company
4 months ago
Metriport Inc.
3 months ago
Onhires Inc.
3 months ago
Parafin Inc.
3 months ago