Senior Client Representative - Major Market

📋 Description

• • The Senior Client Representative provides professional administrative support to the account management team, ensuring consistent and efficient delivery of high-quality service to clients.
• • Day-to-day responsibilities include handling client inquiries, preparing compliance documents, managing enrollment processing, resolving eligibility issues, coordinating with technology and carrier teams, preparing client communications, and supporting client renewal meetings and health fairs.
• • Newfront Insurance Services Inc., a WTW company, fosters a flexible, collaborative, and inclusive work environment where employees are empowered to grow and succeed together through teamwork and continuous learning.
• • In this role, you will develop deep expertise in employee benefits administration, compliance, and client service while building strong relationships with clients, carriers, and internal teams, positioning you for advancement within the account management or client service track.