Senior Client Success Manager - Creator & Brand Partnerships (9-month Contract) | Europe

Kyra Technologies Inc.

Job Overview

Location

Job Type

Full-time

Full Job Description

📋 Description

• Senior Client Success Manager responsible for managing a portfolio of enterprise brand accounts in fashion and consumer goods, ensuring client retention, growth, and clean delivery during a 9-month fixed-term contract supporting Kyra’s rapid growth.
• Day-to-day responsibilities include owning client relationships across launches and campaigns, translating data into strategic insights using AI, managing end-to-end delivery across product suites like Always-On, Pulse, Makers, Amplify+, Seeding+, and License+, protecting and growing revenue through renewal modeling and upsell identification, and maintaining operational efficiency by fixing inefficiencies and ensuring client feedback is acted upon.
• Kyra Technologies is an enterprise influencer marketing platform powering full lifecycle campaigns for global brands such as SharkNinja, Coach, H&M, Ray-Ban, and Converse, leveraging AI across TikTok, Instagram, and YouTube for creator discovery, campaign management, analytics, and payments.
• In this role, you will develop deep expertise in AI-driven influencer marketing, sharpen commercial and operational acumen, lead cross-functional alignment between Sales, Strategy, Campaigns, Paid, and Product, and build a proven track record of growing enterprise accounts with measurable impact on revenue, retention, and margin.

🎯 Requirements

• 4–6+ years of experience in influencer or creator marketing
• Strong hands-on campaign experience with real fluency in TikTok
• Clear track record of account growth and retention, measured against revenue, retention, or quarterly NRR KPIs
• AI fluency applied in workflow — comfortable using AI tools for client summaries, performance narratives, renewal modeling, and upsell prep
• Experience working with project management tools (Asana, Airtable, Slack) and reporting dashboards
• Enterprise fashion or consumer goods experience is a plus

🏖️ Benefits

• First week onboarding in-person in London with the UK team; remainder of contract remote
• 25 days PTO + bank holidays, 4 company-wide Kyra Days, 3 wellness days, and paid sick leave annually
• Annual Learning & Development budget for skills investment
• Annual bonus scheme to recognise great work

Skills & Technologies

REST

Senior

Remote

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Kyra Technologies Inc.

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About Kyra Technologies Inc.

Kyra Technologies Inc. is a leading provider of AI-powered solutions focused on enhancing customer engagement and operational efficiency. Their platform leverages advanced machine learning and natural language processing to deliver personalized experiences across various touchpoints. Kyra's technology enables businesses to automate customer service, gain deeper insights into customer behavior, and optimize marketing campaigns. The company aims to empower organizations to build stronger customer relationships and drive significant business growth through intelligent automation and data-driven strategies. Their solutions are designed to be scalable and adaptable to the unique needs of diverse industries, facilitating seamless integration with existing business processes.

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