Job Overview
Location
2 Locations
Job Type
Full-time
Category
Operations
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • Senior Customer Account Specialist role focused on establishing, building, and maintaining mutually beneficial relationships with assigned Trust Accounting clients while providing full-service reconciliation for escrow and title partners.
- • Day-to-day responsibilities include comparing financial records such as ledgers and bank statements, identifying discrepancies, investigating and resolving inconsistencies, and ensuring the accuracy and integrity of financial data.
- • First American Financial Corporation is a federal savings bank with over five decades of experience in banking, wealth management, and trust solutions, recognized as a Fortune 100 Best Company to Work For for eleven consecutive years and committed to a People First culture that values diversity, equity, and inclusion.
- • In this role, you will develop expertise in trust accounting reconciliation, strengthen analytical and problem-solving skills, gain experience with financial software and Microsoft applications, and grow professionally within a supportive, innovative environment that empowers employees to reach their full potential.
🎯 Requirements
- • Bachelor's degree or equivalent combination of education and experience
- • 5-7 years of directly relevant reconciliation, accounting, or audit work experience, with mortgage or title insurance industry preferred
- • Proficient in Microsoft applications (Word, Outlook, Excel) and ability to learn custom applications
- • Excellent verbal and written communication skills
- • Strong analytical skills and attention to detail
- • Knowledge of accounting principles and experience with financial software
🏖️ Benefits
- • Comprehensive benefits package including medical, dental, and vision coverage
- • 401k retirement plan and employee stock purchase plan
- • Paid time off (PTO) and paid sick leave
- • People First Culture that emphasizes diversity, equity, inclusion, and employee empowerment
- • Opportunity to work remotely with a company recognized as a Fortune 100 Best Company to Work For for eleven consecutive years
Skills & Technologies
About First American Financial Corporation
First American Financial Corporation provides title insurance, settlement services, and risk solutions for real estate transactions in the United States and abroad. The company offers title insurance policies, escrow and closing services, tax monitoring, home warranty products, and data and analytics for lenders, servicers, investors, and government-sponsored enterprises. Its segments include title insurance and services, specialty insurance, and corporate operations. Founded in 1889 and headquartered in Santa Ana, California, First American supports residential and commercial property transactions through a network of agents and direct operations.
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