Senior Director, RFP Leader

Brown & Brown Insurance

Job Overview

Location

Remote - USA

Job Type

Full-time

Full Job Description

📋 Description

• Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
• Brown & Brown is seeking a transformational leader to build and lead a best-in-class RFP function.
• This role will be responsible for designing, implementing, and scaling a centralized proposal organization that supports commercial growth across the Retail business.
• The leader will establish the future-state operating model, build and develop a high-performing team, implement technology and workflow standards, and create a differentiated proposal experience that improves producer productivity, increases win rates, and drives revenue growth.
• The Senior Director, RFP Leader will define and execute the long-term vision for Brown & Brown's RFP function.
• The leader will design the organizational structure, service model, governance framework, and operating model for a centralized RFP organization.
• The Senior Director, RFP Leader will develop a multi-year roadmap focused on scalability, efficiency, automation, and quality.
• The leader will establish service-level agreements, performance metrics, and reporting dashboards.
• The Senior Director, RFP Leader will build and lead a national team of RFP managers, writers, and designers.
• The leader will determine optimal staffing levels, geographic footprint, specialization model, and career progression pathways.
• The Senior Director, RFP Leader will recruit, coach, and develop a high-performing team capable of supporting complex, high-volume proposal activity.
• The leader will create a culture of accountability, collaboration, innovation, and continuous improvement.
• The Senior Director, RFP Leader will drive RFP strategy, messaging, executive positioning, and differentiators in partnership with the comms team.
• The leader will implement best practices in proposal management, content governance, and quality assurance.
• The Senior Director, RFP Leader will establish standardized methodologies and workflows across the enterprise.
• The leader will evaluate and implement proposal automation, AI, and content management platforms.
• The Senior Director, RFP Leader will optimize use of Loopio, CRM integrations, knowledge management tools, and workflow technology.
• The leader will identify opportunities to reduce cycle times, establish healthy hit ratios, and improve proposal quality through automation and process redesign.
• The Senior Director, RFP Leader will further develop a centralized content library and governance framework.

🎯 Requirements

• 15+ years of proposal management, RFP leadership, sales enablement, business development support, or related experience.
• 7+ years leading large proposal teams and managers.
• Experience designing or scaling centralized proposal organizations.
• Proven success leading complex proposal operations in insurance, consulting, financial services, professional services, or highly regulated industries.
• Strong executive communication, leadership, and change management skills.
• Demonstrated experience implementing proposal technologies and workflow automation.
• Experience managing large-scale proposal volumes and supporting enterprise sales organizations.

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Skills & Technologies

Senior

Remote

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Brown & Brown Insurance

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About Brown & Brown Insurance

Brown & Brown Insurance is a publicly traded insurance brokerage and risk-management firm headquartered in Daytona Beach, Florida. Founded in 1939, the company provides commercial and personal insurance, employee benefits, and related services through a network of more than 400 offices across the United States, Canada, and the United Kingdom. It operates as an intermediary between clients and insurance carriers, offering tailored risk solutions to businesses, governmental entities, and individuals while generating revenue primarily through commissions and fees.

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