Senior Enterprise IT Engineer

Imprint Technologies Inc.

Job Overview

Location

New York

Job Type

Full-time

Full Job Description

📋 Description

• Own and manage the full lifecycle of enterprise identity and access management systems including SSO, MFA, user provisioning, and deprovisioning to enforce the principle of least privilege across all systems.
• Conduct regular audits of user access controls and implement remediation plans to close security gaps and maintain compliance with internal policies and external regulations.
• Oversee the deployment, configuration, and troubleshooting of enterprise device management platforms such as Jamf and Intune to ensure all endpoints are hardened, patched, and compliant with security standards.
• Manage software deployment, updates, and troubleshooting for end-user applications across Windows, macOS, and Linux environments, maintaining detailed documentation and user guides for all rollout procedures.
• Administer and support critical collaboration tools including Google Workspace, Office 365, and enterprise ticketing systems to ensure high availability, optimal performance, and user adoption through training and documentation.
• Deliver frontline technical support for hardware and software issues to remote employees across multiple time zones, responding with urgency to critical incidents such as account lockouts and access emergencies.
• Maintain a comprehensive inventory of all IT assets and manage the full lifecycle from procurement to decommissioning, ensuring accurate tracking and compliance.
• Partner with the information security team to align device configurations, access controls, and endpoint protections with broader organizational security initiatives and compliance frameworks.
• Implement and improve workflows for device provisioning and software distribution to reduce friction for end users and increase operational efficiency.
• Develop and deliver training materials and sessions to educate non-technical employees on best practices for secure system usage and tool adoption.
• Monitor and optimize the performance of email systems, VPNs, and endpoint security solutions to ensure seamless, secure operations across a distributed workforce.
• Respond to and resolve complex cross-functional technical issues by coordinating with engineering, security, and HR teams to ensure timely resolution and minimal business disruption.
• Drive continuous improvement of IT infrastructure by identifying inefficiencies, proposing solutions, and executing enhancements that support the company’s transition to an AI-native operating model.
• Ensure adherence to service level agreements (SLAs) for support ticket resolution and maintain high standards of responsiveness and customer service for all internal employees.
• Participate in on-call rotations to provide after-hours support for critical IT outages and security incidents, maintaining system reliability and minimizing downtime.
• Stay current with evolving IT security standards and emerging technologies to proactively enhance the organization’s infrastructure and mitigate emerging risks.

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• 5+ years of experience in an enterprise IT administration role with focus on identity management, device management, and security best practices
• Proficiency with identity management platforms (e.g., Okta, Azure AD, Rippling, or similar)
• Hands-on experience with MFA tools, VPNs, and endpoint security solutions
• Familiarity with device management tools (e.g., Jamf, Intune, or similar)
• Knowledge of collaboration tools administration (e.g., Google Workspace, Office 365, or ticketing systems)

🏖️ Benefits

• Competitive compensation and equity packages
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• Additional health coverage includes access to One Medical and the option to enroll in an FSA
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

Skills & Technologies

Azure

Linux

Senior

Remote

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

AI Job Fit Analysis

Pro

See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.

Imprint Technologies Inc.

Visit Website

About Imprint Technologies Inc.

Imprint Technologies Inc. operates a platform that lets brands issue co-branded payment cards and financial products directly to consumers. The company manages card program setup, underwriting, compliance, and ongoing servicing while providing APIs and dashboards for partners to configure rewards, launch cards, and track performance. Focused on embedded finance, Imprint serves consumer brands, marketplaces, and fintechs seeking white-label card solutions without building banking infrastructure.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.