Senior Manager, AI Agents and Automation

Jerry Technologies Inc.

Job Overview

Location

New York, New York

Job Type

Full-time

Full Job Description

📋 Description

• Lead the development and scaling of Jerry.ai’s AI platform and customer-facing Agentic AI product, leveraging LLMs, agents, and internal APIs to automate >70% of inbound sales and service requests (over 50k chats per month) and drive innovation in voicebot, computer use, and consumer AI applications.
• Partner with engineering teams to design prompt strategies, evaluation frameworks, and guardrails that balance latency, cost, and accuracy while establishing AI best practices and platform standards across the organization.
• Serve as the technical translator between engineering and cross-functional stakeholders, driving systematic improvements in answer quality, customer satisfaction, and automation rates through rigorous experimentation and collaboration with partners like OpenAI.
• Own the end-to-end roadmap for AI platform development, from initial concept to rollout, ensuring unified ownership of a fragmented AI infrastructure currently spread across six separate locations.
• Join a profitable, pre-IPO startup with $240M in funding, 5M+ customers, and a flat org chart where you’ll report directly to the COO and lead one of the company’s most critical growth levers in a rapidly evolving AI landscape.

🎯 Requirements

• 4+ years of experience in a technical role such as forward deployed engineering, technical product management, or similar at a fast-paced startup.
• Deep passion and curiosity for AI systems, including modern LLMs, with a habit of staying current with model releases and building custom workflows.
• Proven track record of taking complex, strategic AI ideas and turning them into scalable, production-grade products.
• Comfortable working with SQL and diving into data to validate hypotheses and drive data-informed decisions.
• Strong systems thinking ability — adept at navigating API design, system architecture, and translating technical concepts for non-technical audiences.

🏖️ Benefits

• Comprehensive benefits package including health, dental, and vision coverage.
• Paid time off and paid parental leave.
• 401(K) plan with employer matching.
• Wellness benefits and equity opportunities as part of total rewards.
• Opportunity to work with cutting-edge AI partners like OpenAI and pioneer new model capabilities in a high-impact, pre-IPO environment.

Skills & Technologies

Senior

Onsite

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Jerry Technologies Inc.

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About Jerry Technologies Inc.

Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.

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