Senior Manager, AI Agents and Platform

Jerry Technologies Inc.

Job Overview

Location

San Francisco Bay Area

Job Type

Full-time

Full Job Description

📋 Description

• Lead the AI platform and customer experience strategy for Jerry.ai, a super app automating car ownership in a $2T market, driving end-to-end development of LLM-powered systems that already handle over 50k monthly chats and >70% automation of inbound sales and service requests.
• Partner with engineering teams to design prompt strategies, evaluation frameworks, guardrails, and system architecture while serving as the technical translator between AI/engineering and business stakeholders to establish AI best practices and platform standards.
• Collaborate with OpenAI to evaluate and deploy next-generation voice models and workflow automation, integrating Jerry.ai services into the ChatGPT App and pioneering new model capabilities in a regulated production environment.
• Drive measurable improvements in answer quality, customer satisfaction, and automation rates through rigorous experimentation, data-driven decision-making, and ownership of high-impact metrics using SQL and analytics.
• Build and scale a sophisticated AI platform that redefines car ownership by leveraging LLMs, human-in-the-loop feedback, and computer-use agents to automate fragmented, legacy processes in a fast-paced, mission-driven startup backed by $240M+ in funding.

🎯 Requirements

• 5+ years of experience in management consulting or technical product management at a fast-paced startup.
• Proven interest in modern LLM systems and ability to navigate technical tradeoffs in API design, system architecture, and AI platform standards.
• Familiarity with SQL and comfort diving into data to validate hypotheses, answer questions, and drive systematic improvement in AI performance metrics.
• Track record of taking complex, strategic ideas and turning them into scalable, production-grade products in regulated environments.
• Ability to serve as a technical translator between engineering and broader organization, establishing AI best practices and communicating complex concepts to non-technical audiences.

🏖️ Benefits

• Comprehensive health, dental, and vision coverage for regular employees.
• Paid time off, paid parental leave, and 401(K) plan with employer matching.
• Wellness benefits and equity opportunities as part of the total rewards package.
• Opportunity to work with OpenAI on cutting-edge voice models and workflow automation.
• Join a mission-driven team of passionate, curious, and egoless innovators disrupting a $2T industry with AI.

Skills & Technologies

Senior

Onsite

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Jerry Technologies Inc.

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About Jerry Technologies Inc.

Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.

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