Job Overview
Location
Seattle, New York City, Boston, or Remote
Job Type
Full-time
Category
Operations
Date Posted
May 8, 2026
Full Job Description
đź“‹ Description
- • As Senior Manager, Growth Operations & Systems at Pearl Health, you’ll power the commercial engine end-to-end by owning the systems, processes, and insights that drive growth from pipeline through long-term customer success, including territory planning, forecasting, contracting, and onboarding. You’ll go beyond traditional RevOps to connect Growth and Customer Success, building the infrastructure that enables smarter, faster execution across both pre- and post-sale.
- • Day to day, you’ll design and implement CRM architecture improvements in HubSpot, build bulk contracting infrastructure, define systems integration roadmaps, stand up forecasting dashboards, lead Growth-to-CS lifecycle process design, partner with Data Science on underwriting inputs, and flex into post-sale operations to support reporting, re-contracting, and systems work.
- • Pearl Health is a healthcare technology company dedicated to empowering primary care providers and health systems to succeed in value-based care. Founded in 2020 and backed by Andreessen Horowitz, Viking Global Investors, and AlleyCorp, the company partners with thousands of providers across 44 states to build a more sustainable future for American healthcare through technology, financial tools, and expert services.
- • In this role, you’ll gain deep expertise in scaling commercial operations in a high-growth healthcare tech environment, master end-to-end CRM and contract lifecycle management, influence cross-functional strategy between Growth and Customer Success, and develop leadership in systems architecture, data modeling, and GTM planning—positioning you for senior operational or strategic roles in healthcare or SaaS.
🎯 Requirements
- • 5–7 years of experience in Revenue Operations, Customer Success Operations, Sales Enablement, GTM Systems, Systems Architecture, or Sales Operations, with ownership of both strategy and systems operations
- • Experience operating across the full commercial lifecycle (pre-sale and post-sale)
- • CRM systems thinker with advanced HubSpot experience (data models, workflows, integrations, dashboards); certifications a plus
- • Strong analytical and data modeling skills in Google Sheets or Excel, including building and validating compensation, forecasting, or client reporting models for leadership
- • Experience with contract lifecycle management platforms and scaling high-volume contracting operations (Ironclad, DocuSign preferred)
- • Experience supporting Customer Success or post-sale teams with reporting, renewals, or systems work, preferred
- • Experience in value-based care, ACO operations, or healthcare technology environments, preferred
- • Familiarity with CMS submissions or payer contracting workflows, preferred
🏖️ Benefits
- • Base Salary Range: $125,000 - $165,000 per year
- • Eligibility for a discretionary performance bonus and equity options
- • Competitive benefits package (details available on careers page)
Skills & Technologies
About Pearl Health, Inc.
Pearl Health is a technology company that provides data-driven tools to primary care physicians for managing value-based care contracts. Its platform aggregates and analyzes claims, clinical, and social data to identify high-risk patients, surface actionable insights, and track performance against quality and cost metrics. By offering workflows, benchmarking, and financial reconciliation, the company helps independent practices shift from fee-for-service to risk-sharing arrangements with Medicare Advantage and other payers, aiming to improve patient outcomes while increasing physician revenue.
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