Senior Manager, Software Development Engineering, Big Data

📋 Description

• • Lead and shape the future of Zillow's customer engagement and top-of-funnel data products as the Senior Manager, Software Development Engineering for the Big Data team.
• • Take ownership of the vision and strategic roadmap for critical data products, including clickstream, SEO/traffic, user retention, and lifecycle marketing data.
• • Drive the development and enhancement of petabyte-scale datasets that are fundamental to understanding how customers discover, explore, and engage with Zillow.
• • Collaborate closely with Data Science, AI/ML, Product, Marketing Analytics, and Experimentation teams to identify data gaps and deliver end-to-end solutions that empower data-driven decision-making.
• • Spearhead the creation of new data products and foundational components for Zillow's enterprise-wide engagement data model, directly impacting how Zillow understands the customer journey.
• • Manage, mentor, and grow a high-impact team of data engineers, fostering a culture of technical excellence, proactive problem-solving, and strong ownership.
• • Align team priorities with measurable outcomes, balancing the delivery of new product features with the essential maintenance of platform stability and operational efficiency to prevent burnout.
• • Act as a technical thought partner, elevating engineering standards through rigorous design reviews, robust data modeling practices, and comprehensive observability for large-scale data systems.
• • Translate complex technical concepts and trade-offs into clear, business-relevant language for senior leadership, ensuring alignment on scope, timelines, and expected impact.
• • Author compelling design documents and stakeholder updates that facilitate cross-functional collaboration and buy-in.
• • Invest in the professional development of your team members through proactive career coaching and personalized development plans.
• • Cultivate an inclusive and psychologically safe team environment where engineers feel supported, challenged, and respected, promoting a culture of continuous learning and growth.
• • Serve as a bridge between technical teams and business leaders, translating ambiguous, high-level business goals into actionable data strategies and execution plans.
• • Ensure the reliability, scalability, and performance of Zillow's core engagement data infrastructure, which underpins critical business functions and customer experiences.
• • Contribute to the evolution of top-of-funnel and search/traffic metrics into well-modeled, self-serve datasets for broader organizational use.
• • Develop and enhance user retention and engagement metrics that provide deeper insights into long-term customer value.
• • Deepen SEO and landing-page analytics capabilities, further optimizing Zillow's online presence and customer acquisition strategies.
• • Drive innovation in how Zillow leverages clickstream data to understand user behavior and improve product offerings.
• • Champion best practices in data governance, quality, and security across all data products and pipelines.
• • Work remotely within the U.S., collaborating effectively with distributed teams across different time zones.
• • Contribute to Zillow's mission of helping people unlock life's next chapter by providing the data foundation for innovative, connected, and equitable solutions.
• • Play a pivotal role in a high-visibility leadership position at the forefront of Zillow's data strategy and execution.
• • Embrace Zillow's commitment to diversity, equity, and inclusion, fostering an environment where all employees can thrive and contribute their unique perspectives.