Senior manager, solutions architecture (UK)

Writer Inc.

Job Overview

Location

London, UK

Job Type

Full-time

Full Job Description

📋 Description

• Lead and develop a team of solutions architects, guiding their technical growth and career advancement across enterprise AI engagements for clients like Mars, Marriott, Uber, and Vanguard.
• Oversee pre-sales technical engagements including use case discovery, proof-of-concept execution, and value realization for strategic enterprise customers deploying WRITER’s generative AI platform.
• Partner with sales leadership and go-to-market teams to create strategic account plans, define compelling technical value propositions, and accelerate pipeline growth for WRITER’s solutions.
• Serve as the executive technical sponsor for WRITER’s most strategic accounts, building trusted advisor relationships with C-level stakeholders on AI strategy, implementation, and enterprise-wide transformation.
• Architect scalable, secure, and robust AI solutions that integrate WRITER’s platform with complex customer data ecosystems, legacy systems, and cloud-native environments (AWS, Azure, GCP).
• Transform customer evaluation and proof-of-concept processes by implementing best practices that demonstrate clear ROI, reduce time-to-value, and ensure repeatable, scalable deployments.
• Collect and translate critical customer feedback and market insights into actionable product roadmap inputs to ensure WRITER’s platform evolves in alignment with enterprise AI needs.
• Mentor solutions architects to effectively communicate complex technical concepts—such as LLMs, data pipelines, and model deployment—to both technical and executive audiences, translating them into measurable business outcomes.
• Drive adoption of WRITER’s enterprise-grade generative AI platform by ensuring deployments are grounded in customer data, compliant with enterprise security standards, and aligned with operational workflows.
• Champion internal innovation by optimizing team operations, improving engagement efficiency, and introducing scalable processes that enhance customer success and team productivity.
• Act as a technical bridge between engineering, sales, and customer success teams to ensure seamless handoffs and consistent delivery of AI solutions across the customer lifecycle.
• Represent WRITER at key customer and industry events as a trusted AI solutions expert, strengthening brand credibility and expanding market presence in the UK and EMEA region.
• Collaborate cross-functionally to define success metrics for AI deployments, ensuring alignment between technical outcomes and customer business objectives such as cost reduction, productivity gains, or compliance enhancement.
• Stay current with advancements in generative AI, large language models, and enterprise cloud architectures to maintain technical authority and guide team development.
• Foster a culture aligned with WRITER’s core values: Connect by building strong relationships; Challenge by pushing boundaries and fostering continuous improvement; Own by taking responsibility for results and driving them to completion.

🎯 Requirements

• Minimum of 8 years of experience in a customer-facing technical role, with at least 4 years managing a pre-sales or solutions architecture team focused on enterprise software, cloud, or AI solutions
• Proven expertise in scaling a solutions architecture or sales engineering organization within a high-growth technology company, blending startup agility with enterprise best practices
• Deep technical proficiency in generative AI, large language models (LLMs), machine learning, and cloud-native architectures (AWS, Azure, GCP), with hands-on experience in Python or similar scripting languages
• Demonstrated ability to manage complex AI/ML implementations, including data pipelines, model deployment, security, and compliance in large-scale enterprise environments
• Exceptional communication and presentation skills, capable of translating intricate technical concepts into clear business value for executives and technical stakeholders while mentoring team members to do the same
• Strategic mindset with a track record of innovating processes, optimizing customer engagements, and driving measurable impact across teams and client outcomes

🏖️ Benefits

• Generous PTO, plus company holidays
• Comprehensive medical and dental insurance
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Competitive pension scheme and company contribution
• Annual work-life stipends for wellness (gym, massage/chiropractor, personal training, etc.), and learning and development
• Company-wide off-sites and team off-sites
• Competitive compensation and company stock options

Skills & Technologies

Python

AWS

Azure

GCP

Senior

Hybrid

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Writer Inc.

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About Writer Inc.

Writer Inc. provides an enterprise-grade generative AI platform for creating, editing and governing business content. The system embeds into workflows to generate marketing copy, documentation, emails and other text while enforcing brand, style and compliance rules. It includes a language model, style guides, snippets, terminology management and analytics, all designed to maintain consistency across teams. Clients use Writer to accelerate content production, reduce revisions and ensure regulatory adherence without sacrificing human oversight.

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