Job Overview
Location
Remote USA
Job Type
Full-time
Category
Operations
Date Posted
April 24, 2026
Full Job Description
đź“‹ Description
- • As Senior Manager, Workforce Management at Devoted Health, you will build and lead the workforce planning function for Devoted Medical, ensuring clinical teams are properly staffed to deliver high-quality, family-centered care to members across the U.S.
- • You will design and implement workforce management systems from scratch, including scheduling models, capacity plans, staffing ratios, SOPs, and governance structures for interdisciplinary virtual and home-based medical teams.
- • You will translate strategic goals into operational workflows, forecast demand using historical data, monitor real-time performance, and drive continuous improvement through data-driven insights and cross-functional collaboration.
- • You will partner with operations, finance, and clinical leadership to align staffing with budget and care delivery needs, while fostering a people-first culture that supports team well-being and member satisfaction.
🎯 Requirements
- • 5+ years of experience driving and leading high-impact operational initiatives and scaling complex processes, preferably in fast-paced startup environments
- • Proven ability to build workforce management systems from the ground up, including forecasting, capacity planning, scheduling models, and KPI tracking
- • Strong data-driven mindset with experience using analytics tools (Google Sheets, SQL, BI platforms like Looker) to derive insights and inform staffing decisions
- • Demonstrated collaborative influence and people-first leadership style, skilled at aligning stakeholders through empathy and influence rather than authority
- • Experience in healthcare operations is a strong plus; familiarity with Lean Six Sigma principles is highly desirable
🏖️ Benefits
- • Employer-sponsored health, dental, and vision plans with low or no premium
- • Generous paid time off and a $100 monthly mobile or internet stipend
- • Stock options for all employees and bonus eligibility (excluding Director and above roles)
- • 401K program and parental leave program
- • Commitment to diversity, equity, and inclusion as part of Devoted Health’s mission to treat members like family
Skills & Technologies
Senior
Remote
$105k-135k
About Devoted Health, Inc.
Devoted Health, Inc. operates as a Medicare Advantage health plan provider, offering comprehensive coverage, personalized care navigation, and integrated technology to seniors across the United States. The company combines clinical expertise, data analytics, and member support services to coordinate physician visits, prescription management, and preventive care, aiming to improve health outcomes and reduce unnecessary costs for its members.
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