Senior Marketing Operations Analyst (P3) - India

Kong Inc.

Job Overview

Location

India-Karnataka

Job Type

Full-time

Full Job Description

📋 Description

• Senior Marketing Operations Analyst (P3) role at Kong Inc. focused on executing and improving marketing automation processes to support the go-to-market engine.
• Day-to-day responsibilities include building, QA, and sending emails in Marketo, processing list imports, creating audience segments, maintaining lead flow integrity, managing suppression and unsubscribe workflows, identifying process improvements, documenting workflows, and staying current on marketing automation tools.
• Kong Inc.'s Marketing Operations team serves as the operational backbone of the go-to-market engine, working with a globally distributed team to connect marketing activity to pipeline through systems, processes, and data infrastructure.
• The role offers opportunity to develop expertise in marketing automation, data hygiene, process optimization, and GTM systems while contributing to scalable, high-quality marketing execution in a fast-growing B2B SaaS environment.

🎯 Requirements

• 4-6+ years in marketing operations, revenue operations, or a GTM systems role
• Strong hands-on Marketo experience: email execution, smart lists, tokens, program architecture, and troubleshooting
• Working knowledge of Salesforce: enough to validate sync behavior, catch attribution gaps, and escalate when something doesn't land correctly
• Comfort with data: list hygiene, field normalization, deduplication logic, and compliance requirements (GDPR, CAN-SPAM)
• High accuracy and attention to detail; you QA your own work before it goes live and own the fix when it doesn't
• Ability to manage a queue of concurrent requests, prioritize effectively, and communicate proactively when something is blocked

🏖️ Benefits

• Opportunity to work with a globally distributed team supporting marketing systems and data infrastructure
• Chance to identify and drive process improvements and automation in marketing operations
• Exposure to leading marketing automation platforms (Marketo) and CRM (Salesforce) in a B2B SaaS environment
• Role at Kong Inc., a leader in API and AI connectivity technologies powering the agentic era
• Work that combines execution excellence with systems thinking to improve team efficiency

Skills & Technologies

Senior

Onsite

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Kong Inc.

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About Kong Inc.

Kong Inc. is a San Francisco-based software company that develops an open-source API gateway and service connectivity platform. The company offers Kong Gateway, Kong Mesh, and Konnect cloud services to manage, secure, and observe microservices and APIs across clouds and data centers. Founded in 2007 as Mashape, it rebranded to Kong in 2017. Kong’s technology provides traffic control, authentication, rate limiting, and analytics for modern distributed architectures, supporting organizations in digital transformation and cloud-native adoption.

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