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This position was posted on March 21, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
New York City
Job Type
Full-time
Category
Backend Engineer
Date Posted
March 21, 2026
Full Job Description
đź“‹ Description
- • Senior Platform Engineer at Percepta LLC to build the core infrastructure enabling AI agents to interact with real-world tools, services, and environments in high-impact industries like healthcare, manufacturing, and energy
- • Design and evolve systems that orchestrate complex multi-step workflows driven by frontier AI models, extract reusable abstractions from customer deployments, and contribute to the evolution of Mosaic, Percepta’s in-house toolkit for rapid agentic architecture deployment
- • Work embedded within customer environments as part of forward-deployed engineering teams, translating real-world AI integration challenges into platform improvements that accelerate future deployments across critical institutions
- • Collaborate with Applied AI Engineers, Embedded Product Managers, and Researchers to diffuse AI into tangible operational improvements, ensuring infrastructure decisions are guided by actual customer outcomes rather than theoretical outputs
- • Contribute to a mission-driven culture where high-agency problem-solving, kindness, and customer obsession are valued equally, and where engineers are empowered to make technical and interpersonal calls that shape both systems and team dynamics
- • Grow expertise in emerging AI infrastructure patterns, distributed systems, and platform engineering while helping establish foundational abstractions for agentic workflows that currently lack standardized playbooks
🎯 Requirements
- • 4+ years of experience building production backend systems or developer platforms
- • Strong fundamentals in distributed systems, APIs, and service architecture
- • Ability to work effectively in ambiguous problem spaces where patterns are still emerging and comfort moving quickly from prototype to production
🏖️ Benefits
- • Opportunity to build infrastructure that powers real-world AI transformation in critical industries such as healthcare, manufacturing, and energy
- • Access to strategic partnerships and cutting-edge tools through collaborations with Anthropic, McKinsey, AWS, and General Catalyst portfolio companies
- • High-agency environment where engineers are empowered to make technical decisions and drive outcomes without bureaucratic delays
- • Culture that values intensity with kindness — promoting excellence, candid feedback, and sustainable urgency without compromising psychological safety or trust
Skills & Technologies
About Percepta LLC
Percepta is a global customer experience (CX) company that partners with leading brands to enhance their customer interactions. They specialize in providing a comprehensive suite of services including customer support, technical assistance, and sales support across various channels like phone, email, and chat. Percepta leverages advanced technology and data analytics to deliver personalized and efficient customer journeys, aiming to improve customer satisfaction, loyalty, and retention for their clients. Their industry focus spans automotive, technology, and telecommunications, among others, helping businesses build stronger relationships with their customer base.
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