Senior Product Manager, Agentic AI

📋 Description

• • Join a pre-IPO startup with capital ($240M raised), traction (5M+ customers), and runway (we’re profitable).
• • Impact: Come lead our customer-facing Agentic AI product leveraging LLMs, agents, and internal APIs to create a magical experience for our customers.
• • Accelerated career growth. We have a flat org chart, ambitious goals, and no shortage of opportunities for people who want more.
• • WHY WE’RE HIRING THIS ROLE:
• • Your car and your home are your most important assets, yet the experience of owning one is stuck in the 90s.
• • Every part of the journey — buy/sell, insurance, maintenance, repairs — is fragmented, complicated, and expensive.
• • Jerry.ai http://Jerry.ai is building the first app to manage it all.
• • WHY WE’RE HIRING THIS ROLE:
• • We launched car insurance in 2019 and became one of the top three brokers in the country.
• • We got there in part because we were early on generative AI.
• • Before off-the-shelf platforms existed, we built our own infrastructure to automate sales and service conversations.
• • Today, that system handles a meaningful share of customer interactions end-to-end.
• • HOW YOU’LL MAKE AN IMPACT:
• • You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month).
• • Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry.
• • Specifically:
• • Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout.
• • Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
• • Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
• • Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
• • Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
• • WHO YOU ARE:
• • Technologist: You live and breathe AI.
• • Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience.
• • Experimenter: You think only in terms of what’s possible.
• • Data-Driven: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses.
• • Pragmatic: You can navigate technical tradeoffs and lead by example when implementing AI platform standards.
• • IDEAL EXPERIENCE:
• • 4+ years of experience in a technical role like forward deployed engineering, technical product management, or similar at a fast-paced startup.
• • Passion and curiosity for AI systems including modern LLMs, etc.
• • Track record of taking complex, strategic ideas and turning them into scalable, production-grade products.
• • While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.
• • Please note: Jerry.ai is only able to hire employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada. We cannot accept applications from candidates residing elsewhere at this time.
• • Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
• • Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected] [email protected]