Job Overview
Location
Palo Alto, California
Job Type
Full-time
Category
Product Management
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • Lead the evolution of Jerry.ai's AI-powered customer experience and internal AI platform, owning a strategic area focused on leveraging large language models, agents, and internal APIs to deliver automated customer support and operations.
- • Drive end-to-end product development for AI-powered experiences, from roadmap to rollout, partnering with engineers and prompt engineers to design AI architectures, prompt strategies, evaluation frameworks, and guardrails while balancing latency, cost, accuracy, and user experience.
- • Serve as the bridge between engineering and the broader organization, promoting AI best practices and aligning teams with platform standards.
- • Own key metrics including answer quality, customer satisfaction, automation rate, and escalation quality, driving improvement through data-driven experimentation.
- • Collaborate directly with OpenAI partners to evaluate emerging AI technologies such as voice models and computer use agents for regulated production environments.
- • Jerry.ai is the #1 rated and most downloaded app in its category with a 4.7-star rating and over 5 million users, building the first mobile app to manage all aspects of car ownership through AI-powered automation.
- • The company is backed by over $240 million in funding and founded in 2017 by serial entrepreneurs, operating with a mission to simplify car ownership using artificial intelligence and machine learning.
- • Join a team of passionate, curious, and egoless individuals solving real-world problems in a fast-paced, innovative environment.
🎯 Requirements
- • 4+ years of experience in technical product management, management consulting, data analytics, or operations at a fast-paced startup.
- • Passion for AI with hands-on experience exploring emerging technologies like large language models, voice models, and computer use agents.
- • Comfortable in technical discussions about system architecture, API design, and prompt engineering, with ability to translate complex ideas for non-technical stakeholders.
- • Data-driven mindset with familiarity in SQL and ability to independently analyze data to inform decisions.
- • Strong ownership of metrics and a habit of continuous improvement through experimentation and optimization.
🏖️ Benefits
- • Comprehensive benefits package including health, dental, and vision coverage.
- • Paid time off and paid parental leave.
- • 401(K) plan with employer matching.
- • Wellness benefits.
- • Equity opportunities as part of total rewards package.
Skills & Technologies
About Jerry Technologies Inc.
Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.
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