Senior Product Manager, Consumer Products

Jerry Technologies, Inc.

Job Overview

Location

California, USA

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Product Manager for Jerry's consumer-facing GarageGuard team, you will be at the forefront of revolutionizing how millions of Americans manage the complexities of car ownership, specifically focusing on the often-stressful realms of auto repair and maintenance.
• This is a unique opportunity to own a critical product vertical within a rapidly growing, AI-powered super app that is already a leader in its category, boasting over 5 million users and a 4.7-star rating.
• You will be instrumental in shaping the future of auto care, transforming it from a confusing and untrusted experience into one that is clear, guided, and reliable for the average driver.
• Your primary mission will be to develop and enhance features that empower users to understand, diagnose, and resolve car issues with confidence and ease.
• This includes overseeing the strategy and execution for key GarageGuard functionalities such as in-app diagnostics, proactive recall and maintenance alerts, a curated shop finder, transparent repair estimates, car valuation tools, and a comprehensive digital glovebox for vehicle records.
• You will collaborate intimately with a high-caliber team of product managers, world-class engineers, sharp data scientists, and talented designers and researchers to tackle tangible user problems and build features that deliver significant, measurable impact.
• Your work will directly influence how people feel about maintaining their vehicles, contributing to Jerry's ambitious goal of becoming a $10 billion business.
• A core aspect of your role will be to drive substantial improvements in user engagement and onboarding across GarageGuard's suite of services by designing and implementing intuitive, frictionless, and polished user experiences.
• You will be empowered to launch innovative 0-to-1 features, fundamentally modernizing the auto care journey for everyday consumers.
• A significant part of your impact will come from uncovering critical opportunities to build and enhance user trust through rigorous, deep-dive analyses and a fundamental, first-principles understanding of user behavior and pain points.
• You will strategically leverage cutting-edge AI technologies to make GarageGuard faster, more insightful, and exceptionally helpful, providing users with unparalleled clarity and support.
• You will be responsible for mapping out and optimizing end-to-end user journeys, from the initial identification of a car symptom or alert through to the successful booking of a repair shop, identifying and eliminating moments of confusion, anxiety, or user drop-off.
• This role requires a proactive approach to user research, encompassing both qualitative and quantitative methodologies, coupled with the ability to rapidly prototype concepts with the Design team.
• You will translate research findings and user insights into elegant, shippable product solutions, rigorously validating their effectiveness through A/B testing and usability studies.
• Setting and maintaining a high bar for user experience quality – focusing on clarity, speed, consistency, and accessibility – will be paramount, working closely with Engineering and Design to instrument, measure, and iterate on all product initiatives.
• You will be a key voice in defining the product vision and roadmap for GarageGuard, ensuring alignment with Jerry's overall mission and business objectives.
• This role demands a blend of strategic thinking, creative problem-solving, and meticulous execution, with a constant focus on delivering exceptional value to our users.
• You will champion the user, acting as their advocate within the product development process, ensuring their needs and pain points are addressed with empathy and innovation.
• You will contribute to a culture of continuous learning and improvement, staying abreast of industry trends, emerging technologies, and competitive landscapes to inform product strategy.
• The opportunity to work on a product that touches millions of lives and addresses a significant, underserved market need makes this a truly rewarding and impactful position.
• You will have the autonomy to make significant product decisions and the support of a talented team to bring your vision to life, accelerating your career growth in a dynamic, high-potential startup environment.

🎯 Requirements

• Minimum of 5 years of experience in consumer product management, with a proven track record of delivering impactful products in the consumer tech space.
• Demonstrated experience partnering closely with Product Design/Research teams and a strong portfolio showcasing consumer-grade polish on mobile or web applications.
• Exceptional analytical skills with a data-driven mindset, comfortable diving deep into data to uncover insights and inform product decisions, while also possessing the conviction to make informed decisions with incomplete information.
• Strong UI/UX instincts and a deep empathy for consumer needs, with a refined sense for product craft and user experience quality.
• Experience with or a strong interest in leveraging AI/ML technologies to enhance consumer products.
• Ability to thrive in ambiguity, tackle complex challenges with innovative solutions, and demonstrate a tenacious, ownership-driven mindset in a fast-paced, high-stakes environment.

🏖️ Benefits

• Competitive salary and equity in a pre-IPO, high-growth startup.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and paid parental leave.
• 401(K) plan with employer matching.
• Opportunities for significant career acceleration within a talent-dense environment.
• The chance to disrupt a massive market and contribute to building a $10B business.

Skills & Technologies

Product Management

Senior

Onsite

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Jerry Technologies, Inc.

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About Jerry Technologies, Inc.

Jerry is a technology company focused on simplifying and personalizing the car ownership experience. They offer a mobile app that acts as a digital assistant for car owners, providing services such as insurance comparison and purchasing, maintenance scheduling, roadside assistance, and parking assistance. Jerry aims to reduce the stress and cost associated with owning a vehicle by leveraging AI and data analytics to offer tailored solutions and competitive pricing. Their platform connects users with a network of service providers and insurance carriers, streamlining the entire car ownership lifecycle.

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