Senior Product Manager, Experiences

📋 Description

• • Dandy Technology is seeking a highly motivated and experienced Senior Product Manager to spearhead the development and enhancement of core software experiences for our dental practice customers. This pivotal role sits within our dynamic and rapidly scaling technology organization, where you will be instrumental in shaping the future of dental practice operations through innovative technology solutions.
• • As a Senior Product Manager at Dandy, you will own the entire product lifecycle, from initial ideation and strategic visioning through to meticulous delivery and successful rollout. Your primary focus will be on creating and refining the digital products that form the backbone of our customers' daily workflows, encompassing critical areas such as chairside operations, clinical patient experiences, order management, customer support interactions, and the refinement of physical product designs prior to fabrication.
• • You will operate within a highly collaborative, cross-functional team environment, working hand-in-hand with world-class engineering, design, and data analytics professionals. These teams are comprised of seasoned individuals from leading tech companies, fostering a culture of innovation and excellence. Your role will be to drive significant advancements in both customer experience and business growth by identifying unmet needs and translating them into impactful product features.
• • A key responsibility will be to deeply understand our customers – dentists and their practice staff – by engaging directly with them to uncover their challenges, motivations, and aspirations. This customer-centric approach will inform your product strategy and ensure that Dandy's offerings are not only technologically advanced but also deeply relevant and valuable to the dental community.
• • You will be tasked with defining and driving the product strategy and vision for core software flows. This involves conceptualizing and executing on features that streamline daily operations, improve clinical decision-making, enhance patient interactions, and optimize practice management. Your work will directly impact how dental professionals manage their practices, care for their patients, and grow their businesses.
• • Collaboration is paramount. You will partner closely with engineering teams to ensure robust and scalable product development, work with design to craft intuitive and delightful user interfaces, and leverage data analytics to inform product decisions and measure success. You will also engage with a broad spectrum of business stakeholders to align on objectives, secure resources, and navigate trade-offs to ensure strategic priorities are met.
• • A critical aspect of this role is the ability to clearly articulate product goals, progress, and success metrics to key stakeholders across the organization. This ensures alignment, fosters transparency, and maintains a shared understanding of the product's vision and impact.
• • You will act as a strategic thought partner to leaders and teams outside of the technology organization, contributing to high-level decision-making regarding business goals, resource allocation, and strategic prioritization. Your insights will be crucial in shaping the overall direction of Dandy's product portfolio.
• • The ideal candidate possesses an entrepreneurial spirit, thriving in a fast-paced, hyper-growth environment. You should be comfortable dealing with ambiguity, proactively identifying opportunities, and driving tangible impact. Your ability to lead complex products requiring coordination across numerous stakeholders and cross-functional teams will be essential.
• • We are looking for individuals who are passionate about building exceptional user experiences and have a proven track record of managing software products through their entire lifecycle, from initial concept to successful market release and ongoing iteration. Your empathy for the end-user and your commitment to creating delightful and intuitive workflows will be key differentiators.
• • This role offers a unique opportunity to make a significant impact on a massive, underserved industry, leveraging technology to revolutionize how dental practices operate. You will be at the forefront of innovation, contributing to a mission-driven company backed by top-tier investors.