Senior Product Manager, Kai (AI assistant)

Airwallex (UK) Limited

Job Overview

Location

US - San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Define and own Airwallex’s Kai’s product strategy, solution design, roadmap, and delivery plans.
• Partner closely with engineering and design teams to build high‑quality, scalable AI features and agent workflows, driving clarity on requirements, trade‑offs and timelines.
• Collaborate closely with commercial, marketing, legal and finance teams to navigate regulatory and operational complexity while delivering simple, easy‑to‑use AI‑powered products for our clients.
• Deeply understand user needs, target markets, and the competitive AI landscape; leverage customer and partner feedback, alongside production conversation data and eval results, to inform strategy and prioritization.
• Manage difficult tradeoffs between long‑term AI product vision and near‑term growth — balancing model quality, accuracy, latency, and cost — and adapt quickly within a highly data‑driven, fast‑paced environment.
• Lead the extension of Kai into new verticals and agentic use cases, validating opportunities and taking new propositions from concept to launch.
• Monitor product performance, drive continuous operational improvement, and remain ahead of industry trends in AI and finance.

🎯 Requirements

• 5 + years of overall professional experience within Product Management
• Bachelor's degree or higher within STEM
• Proven track record working with advanced technologies, e.g. AI, ML, LLM
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth

🏖️ Benefits

• Competitive salary
• Opportunity to work with a leading fintech company
• Collaborative and dynamic work environment
• Professional development opportunities
• Flexible work arrangements

Skills & Technologies

Product Management

Senior

Onsite

Degree Required

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Airwallex (UK) Limited

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About Airwallex (UK) Limited

Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.

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