Job Overview
Location
Milan
Job Type
Full-time
Category
Product Management
Date Posted
June 19, 2026
Full Job Description
đź“‹ Description
- • As the Senior Product Manager for Onboarding at Mollie B.V., you will own the Customer Identification and Verification (CIV) layer of the merchant onboarding journey, directly impacting KYC conversion rates and onboarding costs, which are critical to Mollie’s revenue and merchant activation success.
- • You will drive KYC conversion improvements across all markets by analyzing drop-off points, designing UX iterations, and shipping measurable uplift through structured experimentation on desktop, mobile web, and app platforms.
- • You will lead the build of compliant, locally adapted KYC flows for the US, Canada, Australia, and New Zealand as part of the GC acquisition, shaping Mollie’s entry into these English-speaking markets from the ground up with high visibility and direct business impact.
- • You will manage an ecosystem of 10+ identity verification and compliance vendors, owning commercial relationships end-to-end, including negotiations, renewals, performance reviews, and coverage assessments to close gaps in new markets.
- • You will contribute to the GC integration as the CIV team’s representative in cross-functional forums, ensuring onboarding workstreams align with broader integration goals.
- • You will operate with real ownership in small, autonomous teams, representing your domain in senior forums and driving alignment across Engineering, Design, Legal, Compliance, Risk, and Commercial teams.
- • You will grow your career through regular feedback, transparent salary reviews, and internal mobility opportunities, supported by Mollie’s culture of trust, craft, and long-term impact.
🎯 Requirements
- • Hands-on experience with KYC, KYB, identity verification, or regulated financial onboarding, or strong adjacent experience in marketplace onboarding, fraud and risk, or compliance-adjacent product work
- • A track record of owning conversion funnels: diagnosing drop-off, designing experiments, and shipping iterative improvements that move the needle
- • Experience managing external vendor or supplier relationships with real commercial accountability, including contract negotiations, renewals, and performance management
- • Comfort operating across multiple markets with varying regulatory requirements without needing heavy guidance
- • PM II or Senior PM level: ability to operate independently, represent your domain in senior forums, and drive cross-functional alignment across Engineering, Design, Legal, Compliance, Risk, and Commercial
🏖️ Benefits
- • Regular feedback and performance reviews to support development
- • Fair and transparent salary reviews
- • Opportunities to move into new roles or take on new projects to stretch skills
- • Active internal hiring to support career growth
- • Tools, trust, and opportunities to grow your way
- • A balanced work environment in a company that values autonomy, craft, and long-term impact
Skills & Technologies
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About Mollie B.V.
Mollie B.V. is a Dutch financial-technology company founded in 2004 that provides online payment services to European businesses. It offers APIs and a dashboard for accepting and managing payments, supporting credit and debit cards, bank transfers, PayPal, Apple Pay, Klarna, and local methods such as iDEAL, Bancontact, and SEPA. Headquartered in Amsterdam, the company operates across 35+ European markets, serving small merchants to large enterprises with features like recurring billing, multi-currency processing, and fraud prevention. Mollie is regulated as a payment institution by De Nederlandsche Bank and focuses on developer-friendly integration and transparent pricing.
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