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Senior Product Manager - Payments

Kraken

Job Overview

Location

United Kingdom

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior Product Manager on Kraken’s Payments & Blockchain team, you will own and evolve a portfolio of payment rails across methods and geographies, directly influencing how customers fund and withdraw from their accounts and how efficiently those flows scale with the business.
• Day to day, you will lead partner integrations with payment processors and banking partners, drive improvements in authorization rates and settlement speed, collaborate with fraud and compliance teams to ensure secure and regulatory-compliant flows, enhance user experience through experimentation and customer insights, and ensure scalability across consumer and pro trading apps and external on/off-ramps.
• Kraken is one of the world’s longest-standing crypto platforms, trusted by over 10 million users globally, offering spot trading, margin, futures, staking, and OTC services, with a mission to advance an open, global financial system through modern financial infrastructure.
• In this role, you will drive measurable impact on key business metrics like conversion, retention, and revenue, develop deep expertise in global payment ecosystems, lead cross-functional initiatives across engineering, design, fraud, and compliance, and shape the future of accessible, reliable payments for retail and institutional users worldwide.

🎯 Requirements

• 3+ years of product management experience with a focus on payments, fintech, or financial infrastructure
• Deep domain expertise in payment systems and rails, including bank transfers, card networks, and/or alternative payment methods
• Experience working on both backend systems (e.g. payment orchestration, API integrations) and user-facing features
• A strong customer-centric mindset with a focus on simplicity, trust, and conversion in payment flows
• Collaborative and effective across engineering, design, fraud, compliance, and operations
• Comfortable working with data to define and measure product impact

🏖️ Benefits

• Opportunity to lead cross-functional efforts spanning backend integrations, partner onboarding, frontend UX, and compliance-sensitive flows
• Direct influence on how customers make payments to and from their accounts and how efficiently those flows scale with the business
• Work on initiatives that improve authorization rates, reduce friction in user journeys, and adapt payments infrastructure to meet diverse user needs
• Collaborate deeply with engineering, design, fraud, and compliance teams to ensure high-performing, secure, and scalable payment experiences
• Drive UX enhancements through structured experimentation and customer insights
• Ensure payment capabilities are scalable and adaptable across consumer app, pro trading app, and external interfaces such as on/off-ramps

Skills & Technologies

Rails

Product Management

Senior

Onsite

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Kraken

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About Kraken

Kraken is a global cryptocurrency exchange established in 2011, offering spot and futures trading for Bitcoin, Ethereum and 200+ digital assets. Headquartered in San Francisco with entities worldwide, it serves retail and institutional clients, providing custody, staking, an NFT marketplace and OTC desk. The platform emphasizes security, regulatory compliance and educational resources.

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