Job Overview
Location
Boston, MA
Job Type
Full-time
Category
Data Science
Date Posted
June 22, 2026
Full Job Description
đź“‹ Description
- • Own the strategy and roadmap for Klaviyo’s core profile data system, including profile traits, transformations, and storage layers
- • Serve as the product owner for the source of truth for customer data across the platform
- • Partner closely with engineering to evolve profile data architecture and services at massive scale
- • Collaborate with the Identity, Data, and Consent teams to ensure accurate and unified customer records
- • Drive improvements in profile data quality, usability, and modeling for downstream consumers such as segmentation, flows, analytics, and AI
- • Enable enterprise and global expansion by supporting data residency, compliance, and regional infrastructure requirements
- • Define and track key metrics around data quality, performance, and system efficiency
- • Build a computed properties platform to support derived traits including LTV, recency/frequency, and propensity scoring
- • Improve profile data modeling and transformations to make data more usable across the platform
- • Scale ingestion systems to support billions of profiles and high-throughput workloads
- • Reduce cost and improve performance through sharding, traffic smoothing, and optimized write patterns
- • Support identity quality initiatives including deduplication, multi-email profiles, and probabilistic matching
- • Enable regulated and global use cases including data residency requirements in regions such as EU and Japan
- • Work in a hybrid model requiring 3 days per week in the Boston office; fully remote candidates will not be considered
- • Travel up to 10% for onboarding, team meetings, client or partner work, and industry events
🎯 Requirements
- • 6+ years of product management experience, ideally in platform, data infrastructure, or backend systems
- • Experience working on data models, pipelines, or large-scale distributed systems
- • Comfort operating in highly technical environments and partnering closely with engineering
- • Experience driving cross-team alignment across multiple stakeholders
- • Ability to think in terms of systems and tradeoffs (scale, cost, performance, usability)
- • Capacity to balance long-term platform investments with short-term product needs
🏖️ Benefits
- • Base salary range of $136,000–$204,000 USD
- • Participation in the company’s annual cash bonus plan
- • Equity compensation
- • Sign-on payments
- • Comprehensive health, welfare, and wellbeing benefits
- • Travel reimbursement for up to 10% required business travel
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Klaviyo, Inc.
Klaviyo is a cloud-based marketing automation platform that aggregates customer data from e-commerce stores, email, SMS, and ads to build unified profiles. Marketers use its segmentation, predictive analytics, and omnichannel campaigns to personalize messages, trigger flows, and measure revenue attribution. Designed for online retailers, it integrates with Shopify, WooCommerce, Magento, and major payment gateways, offering real-time dashboards and GDPR-compliant tools to grow repeat sales and customer lifetime value.
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