
Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
May 15, 2026
Full Job Description
đź“‹ Description
- • Provide senior-level operational and administrative support to program and project managers in delivering large-scale, computer-based statewide assessment programs on time and in compliance with contractual requirements.
- • Develop, maintain, and monitor detailed project plans and schedules, including client planning documents, assessment timelines, and program artifacts to ensure alignment with deliverables.
- • Track, coordinate, and resolve routine to moderately complex operational issues independently, escalating only when necessary, to minimize project delays.
- • Execute and coordinate software user acceptance testing (UAT) and software specification verification, collecting, tracking, and documenting client feedback alongside internal team responses and resolutions.
- • Create, design, and deliver training materials—including PowerPoint presentations and recorded modules—to educate internal staff, clients, and external stakeholders on online testing system functionality and features.
- • Ensure quality control standards are upheld for all major project deliverables, such as reports, test content, and program products, through rigorous review and editing processes.
- • Prepare and distribute standardized project documentation, including meeting agendas, official minutes, issue logs, tracking sheets, and other project management artifacts.
- • Coordinate logistics for meetings, conferences, cross-program initiatives, and training sessions, managing scheduling, materials preparation, and follow-up documentation.
- • Act as a liaison between project teams and Help Desk/support functions to ensure timely resolution of complex, client-facing technical issues and consistent communication.
- • Respond directly to client inquiries with accurate, timely information related to assigned programs, ensuring alignment with contractual obligations and project plans.
- • Provide editorial support by drafting, editing, formatting, and proofreading client-facing and internal documents, presentations, and reports to ensure professional standards, clarity, and consistency.
- • Work independently on small projects or defined portions of larger programs with minimal supervision, demonstrating initiative and ownership of assigned workstreams.
- • Travel domestically on occasion to support in-person client meetings, training sessions, and program-related events as required by project needs.
🎯 Requirements
- • 3–5 years of relevant professional experience in project coordination, program support, or a related role
- • Proven ability to manage multiple priorities and detailed tasks simultaneously with strong problem-solving skills
- • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and experience with project management tools such as Smartsheet or JIRA
- • Excellent written and verbal communication skills, with demonstrated experience supporting client-facing project work
- • Experience in at least one of the following: data analysis, software user acceptance testing (UAT), training development or delivery, or customer service for technology-based applications
- • Bachelor’s degree is highly preferred
🏖️ Benefits
- • Remote work within the United States
- • Occasional domestic travel to support client meetings and training events
- • Employment with an award-winning educational technology company focused on student potential and teacher support
- • Inclusive, equal opportunity employer culture celebrating diverse backgrounds and experiences
Skills & Technologies
About Cambium Learning Group, Inc.
Cambium Learning Group is an education technology company that develops and delivers digital and print curriculum, assessment, and intervention solutions for K-12 students and educators. Its portfolio includes brands such as Learning A-Z, Voyager Sopris Learning, ExploreLearning, and Kurzweil Education, which provide literacy, math, science, and professional development resources. The company supports personalized learning, data-driven instruction, and accessibility for diverse learners across classroom and remote environments.
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