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Senior Project Manager - Scrum Master

Job Overview

Location

Remote/Homebased

Job Type

Full-time

Category

Operations

Date Posted

July 16, 2026

Full Job Description

📋 Description

  • Manages the development and execution of large complex, multi-phased projects with external project dependencies.
  • Promotes client satisfaction by ensuring project adheres to stakeholder specifications.
  • Responsible for project completion within determined scope, quality, time and cost constraints.
  • The Marketing Scrum Master is responsible for leading scrum teams in using Agile methodology and scrum practices.
  • This role is part of the Marketing Operations team in support of US Consumer Marketing at Citi.
  • The Marketing Scrum Master is responsible for working with several teams across the organization to set up the appropriate timeline for campaign execution, ensure that deliverables are being met according to plan and raise any ‘red status’ or risk items to management for awareness.
  • The Marketing Scrum Master enlists other members of the working team/management when appropriate to resolve and clarify issues that could impede execution of the marketing campaign.
  • The Marketing Scrum Master relies on experience, judgment, and management guidance to plan and accomplish goals.
  • Responsible for daily standups and weekly meetings including retrospectives to ensure Continuous Improvement.
  • Partner with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals.
  • Engaged in developing campaign schedules and applying critical thinking to identify and mitigate potential issues.
  • Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement.
  • Make decisions and recommendations based on data.
  • Identify and manage issues to resolution.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation, and safeguarding its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

🎯 Requirements

  • Education: Bachelor’s/University degree in Marketing, Business Administration, MIS - Management Information Systems
  • 4 - 6 years of experience in Marketing and retail bank/financial services industry experience
  • Requires attention to detail, advanced project management skills, very good communication, and problem-solving skills
  • Demonstrated organizational skills and ability to manage multiple tasks/projects at once
  • Creative problem-solving and sense of ownership
  • Solid communication, presentation, and project management skills
  • Ability to work well under tight deadlines in a fast-paced and team-oriented environment
  • Proficiency in all Windows application suites (Excel, PowerPoint, Word, Project)
  • Knowledge of workflow tools (Aprimo) and Agile software (Jira, Confluence, Trello)

🏖️ Benefits

  • Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
  • Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.
  • Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered.
  • For information about this role under state or local equal pay or pay transparency laws, please contact [email protected].

Skills & Technologies

Senior
Remote
Degree Required

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About Acxiom LLC

Acxiom LLC is a Conway, Arkansas-based data and identity services company that helps brands and their agencies create personalized, data-driven marketing. The firm builds and manages privacy-compliant identity graphs, audience segments, and data products that link offline and online consumer attributes. Its cloud-native platform enables customer recognition, analytics, media planning, and omnichannel activation across programmatic, social, email, and TV environments. Serving financial services, retail, automotive, healthcare, and nonprofit sectors, Acxiom integrates first-party client data with third-party datasets while emphasizing data governance, security, and regulatory compliance. It operates as a subsidiary of the Interpublic Group of Companies.

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