Job Overview
Location
USA - Remote
Job Type
Full-time
Category
Sales
Date Posted
March 24, 2026
Full Job Description
đź“‹ Description
- • As a Senior Sales Enablement Manager, AI at NICE Ltd., you will play a pivotal role in empowering partners to successfully build, demo, and deliver high-quality AI Agents on the Cognigy platform, directly contributing to partner success and market expansion of enterprise-grade conversational AI solutions.
- • You will serve as a go-to technical resource for partners, guiding them from foundational understanding to confident execution in designing and deploying AI Agents, ensuring technical readiness across sales cycles and customer implementations through hands-on enablement and certification programs.
- • Your day-to-day responsibilities will include delivering technical enablement sessions, workshops, and hands-on labs focused on JavaScript development, debugging, flow-based logic, API usage, integrations, context variables, conversation logic, and webchat embedding using HTML, CSS, and JavaScript for xApps.
- • You will actively support partners during demos, proofs of concept, and key partner-led opportunities, troubleshooting technical challenges and providing real-time guidance to ensure smooth execution and successful outcomes.
- • Collaboration with Sales Engineering, Product, and Professional Services teams will be essential to align on technical standards, translate product updates into clear, partner-ready guidance, and maintain consistency in best practices across the partner ecosystem.
- • You will help structure and refine onboarding and ongoing technical readiness programs, creating scalable enablement paths that accelerate partner proficiency and reduce time-to-value for AI Agent implementations.
- • By advising on best practices for embedding AI Agents into customer environments and supporting complex integration scenarios, you will directly influence partner capability and confidence in delivering enterprise-scale AI solutions.
- • Your work will bridge the gap between product innovation and partner execution, enabling scalable adoption of Cognigy’s AI-first CX platform across global markets and industries.
- • You will have the opportunity to deepen your expertise in enterprise AI, conversational AI, and integration technologies while developing advanced enablement and technical coaching skills in a high-impact, customer-facing role.
- • This role offers significant growth potential within NICE’s global organization, allowing you to shape enablement strategy, influence product adoption, and advance into broader leadership positions in sales enablement, technical training, or AI solutions architecture.
🎯 Requirements
- • Strong JavaScript coding and debugging skills, with the ability to support and unblock partners in technical implementations
- • Practical experience using context variables and conversation logic within the Cognigy platform
- • Working knowledge of HTML, CSS, and JavaScript, particularly for webchat embedding and xApps
- • Experience in a technical, customer-facing role such as Sales Engineering, Pre-Sales, Solution Consulting, or Technical Consulting
- • Ability to clearly explain technical concepts to both technical and non-technical audiences
- • A genuine passion for enablement and helping partners succeed independently through teaching, coaching, and guiding others
🏖️ Benefits
- • Join an ever-growing, market-disrupting global company where teams are comprised of the best of the best, working in a fast-paced, collaborative, and creative environment
- • Endless internal career opportunities across multiple roles, disciplines, domains, and locations within NICE Ltd., a global leader with over 8,500 employees across 30+ countries
- • Opportunity to work with cutting-edge AI technology as part of the leading AI-first CX platform, powering Agentic AI through Generative and Conversational AI orchestration
- • Backed by NICE, a trusted software provider used by 25,000+ global businesses, including 85 of the Fortune 100, managing over 120 million customer interactions daily
- • Proud equal opportunity employer committed to diversity, inclusion, and equitable consideration for all qualified applicants regardless of background or identity
Skills & Technologies
JavaScript
Senior
Remote
About NICE Ltd.
NICE Ltd. is an Israeli-headquartered global enterprise software company that provides cloud platforms for customer engagement, workforce optimization, financial crime and compliance, and advanced analytics. Founded in 1986, it serves contact centers, financial institutions, and public safety organizations with solutions for recording, analytics, robotic process automation, and AI-driven insights. The company operates worldwide, with major offices in the United States, Europe, and Asia-Pacific, supporting clients in improving operational efficiency, customer experience, and regulatory compliance through data-driven decision-making.
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