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Job Overview
Location
Remote - USA
Job Type
Full-time
Category
Data Science
Date Posted
May 27, 2026
Full Job Description
📋 Description
- • Manage assigned Tier 2 Major Accounts to foster long-term relationships and drive sustained revenue growth through strategic account expansion.
- • Proactively identify and cultivate new business opportunities within existing Tier 2 accounts to expand market reach and increase customer lifetime value.
- • Serve as a trusted technical advisor to key client stakeholders, including technical teams and C-level executives, aligning Calix One platform capabilities with client business objectives.
- • Architect and deliver advanced broadband and cloud solutions using Calix’s portfolio of technologies, with a consultative approach focused on operational automation, network analytics, and AI-driven insights.
- • Design and implement integrated solutions that connect cloud SaaS offerings with customer BSS/OSS environments to ensure seamless automation and operational efficiency.
- • Lead technical demonstrations, presentations, and proof-of-concept deployments in lab, field trial, and production environments, guiding clients on best practices for hardware and software configuration.
- • Support the end-to-end RFI/RFP response process by providing technical expertise, solution architecture, and compliance documentation.
- • Represent Calix at industry events and client meetings by staying current on broadband, fiber, SDN, SaaS, and AI/ML trends and translating insights into client-facing value propositions.
- • Collaborate closely with Sales teams to develop strategic account plans, deliver technical sales presentations, and align product roadmaps with customer needs.
- • Contribute to the creation and refinement of solution playbooks, interoperability guides, and training materials tailored for Tier 2 Major Accounts.
- • Assist customers in testing and validating network architectures including XGS-PON, GPON, Wi-Fi 6/7, mesh networking, and transport protocols such as MPLS, L2/L3 access, and photonic transport.
- • Apply deep knowledge of broadband CPE management protocols including TR-069/CWMP, TR-369/USP, TR-181, TR-098, and TR-157 to optimize customer network performance and service delivery.
- • Utilize RESTful APIs and JSON to support systems integration between Calix platforms and customer IT infrastructure.
- • Travel up to 50% within North America to conduct on-site client engagements, demonstrations, and technical workshops; valid driver’s license required.
- • Participate in cross-functional initiatives to enhance product development, training programs, and customer success frameworks based on real-world deployment feedback.
- • Maintain technical proficiency in emerging technologies including cloud-native architectures, software-defined networking (SDN), and AI/ML frameworks to advise clients on future-proofing their networks.
🎯 Requirements
- • Bachelor’s degree in Electrical Engineering, Computer Science, or related field (BSEE or BSCS preferred)
- • Proven experience working with Tier 1 or Tier 2 Communication Service Providers (CSPs) or Open Access service providers
- • Strong technical familiarity with Layer 2 and Layer 3 broadband access architectures, including XGS-PON, GPON, and fiber-based systems
- • Experience with service provider routing protocols (BGP, OSPF, ISIS, SR) and transport functions (L2/3 VPN)
- • Knowledge of broadband CPE management standards (TR-069/CWMP, TR-369/USP, TR-181, TR-098, TR-157)
- • Demonstrated ability to deliver technical presentations to C-level executives and complex technical audiences
🏖️ Benefits
- • Competitive on-target earnings ranging from $155,000 to $297,000 USD annually based on geographic location
- • Remote-based position with flexibility to work from home across the United States or Canada
- • Opportunity to travel up to 50% within North America to support customer engagements
- • Access to comprehensive benefits package detailed at https://www.calix.com/careers.html#benefits
Skills & Technologies
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About Calix, Inc.
Calix, Inc. provides cloud and software platforms, systems and services for broadband service providers worldwide. The company offers revenue-generating cloud solutions, network management, subscriber experience, and analytics software that enable operators to deploy gigabit services. Its portfolio includes Calix Cloud, Calix Services, and Calix Systems that support fiber, copper, and coax networks. Founded in 1999 and headquartered in San Jose, California, Calix serves communications service providers, municipalities, and utilities, helping them simplify operations, reduce costs, and deliver enhanced broadband experiences to residential and business customers.
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