Senior Site Reliability Engineer, HyperShift (Golang, OpenShift/AWS, Linux)

📋 Description

• • Join Red Hat as a Senior Site Reliability Engineer (SRE) and play a pivotal role in developing, scaling, and operating our cutting-edge OpenShift managed cloud services. This is a unique opportunity to contribute to the core of Red Hat's enterprise Kubernetes distribution, ensuring its robustness and efficiency at a global scale.
• • As an SRE, you will be instrumental in enabling seamless customer self-service, architecting a more sustainable and effective monitoring system, and driving significant improvements through intelligent automation. Your work will directly impact the reliability and performance of services relied upon by enterprises worldwide.
• • This role offers the chance to tackle complex scaling challenges that are inherent to Red Hat's managed cloud services. You will leverage your expertise in coding, operational excellence, and the design of large-scale distributed systems to build and maintain highly available platforms.
• • Red Hat fosters a culture of teamwork, openness, and transparency. You will be part of a global team that values diverse perspectives and encourages learning from failures in a blameless environment, promoting continuous improvement for both individuals and the team.
• • Your individual contributions will have a high degree of visibility within the organization, opening doors to significant career growth and development opportunities. This is a chance to make a tangible impact and advance your career in a leading open-source technology company.
• • Day-to-day responsibilities will involve hands-on work with live systems, coupled with a strong focus on coding automation to enhance system reliability and scalability. You will be expected to write and contribute code that directly improves the performance and resilience of our services.
• • A key aspect of the role involves contributing high-quality software tests and actively participating in peer code reviews. This collaborative process ensures the integrity and quality of our codebase, maintaining Red Hat's high standards.
• • You will actively contribute to the growth and development of your peers through knowledge sharing, mentorship, and collaborative problem-solving. Fostering a supportive team environment is crucial.
• • The role requires participation in a regular on-call rotation, which may include occasional paid weekends and holidays. This ensures continuous support and rapid response to critical incidents.
• • You will practice sustainable incident response methodologies, conducting blameless postmortems to identify root causes and implement preventative measures, driving a culture of learning and improvement.
• • You will be responsible for resolving complex customer issues that are escalated from the Red Hat Global Support team, providing expert-level troubleshooting and solutions.
• • Working within a small, agile team, you will collaboratively develop and enhance SRE software, provide support to your colleagues, and actively participate in planning and self-improvement initiatives.
• • This position is ideal for an experienced engineer who thrives in a dynamic, collaborative, and technically challenging environment, and who is passionate about open-source technologies and building resilient, scalable cloud platforms.