Senior Site Reliability Engineer, Platform & Cloud FinOps (100% Remote - Toronto)

📋 Description

• • Join Hopper's dynamic Cloud FinOps team as a Senior Site Reliability Engineer, a pivotal role focused on optimizing our expansive Google Cloud infrastructure that serves millions of users and hundreds of engineers.
• • This position is 100% remote, offering flexibility and the opportunity to contribute to a leading travel technology company from anywhere.
• • You will be instrumental in driving significant cost efficiencies across our cloud operations, tackling complex challenges with innovative and practical solutions.
• • Key responsibilities include identifying and implementing strategies to reduce network egress costs, such as optimizing header transmissions.
• • You will analyze and optimize data storage solutions, ensuring that warehouse data is appropriately utilized and stored in the most cost-effective tiers, like cold storage for infrequently accessed buckets.
• • A core part of your role will involve fine-tuning autoscaling configurations for both databases and compute resources to maximize performance and minimize waste.
• • You will play a crucial role in enhancing our cost attribution systems, providing all engineering teams with clear, actionable visibility into their cloud spending.
• • This role requires active participation in incident response, including being part of an on-call rotation to ensure the reliability and availability of our platform.
• • The team is globally distributed across America and Europe, allowing for a comfortable on-call schedule that respects your sleep.
• • You will also provide essential support to other engineers, troubleshooting infrastructure-related issues and offering guidance.
• • Approving Pull Requests (PRs) that require Platform supervision will be a regular duty, ensuring adherence to best practices and standards.
• • You will be an integral part of a small, highly efficient team of SREs, contributing to a collaborative and results-oriented environment.
• • The ideal candidate possesses a strong foundation in Site Reliability Engineering (SRE), DevOps, Software Engineering, or Systems Engineering principles.
• • Exceptional troubleshooting skills are paramount for diagnosing and resolving complex infrastructure issues.
• • You will be involved in system design, leveraging strong analytical capabilities to architect scalable, reliable, and cost-effective solutions.
• • Excellent communication skills are essential for collaborating with cross-functional teams and articulating technical concepts clearly.
• • Familiarity with major cloud providers, with a strong preference for Google Cloud, is a key requirement.
• • Proficiency in SQL is necessary for data analysis and cost attribution efforts.
• • Experience with containerization technologies like Kubernetes and associated tooling such as Kustomize and Helm is expected.
• • Knowledge of Service Mesh technologies, particularly Istio, will be highly beneficial.
• • A solid understanding of networking concepts, including DNS, TLS, certificates, and ingresses, is crucial.
• • Expertise in observability tools for log collection, metrics, and Application Performance Monitoring (APM), with a preference for Datadog, is required.
• • Security best practices, including IAM, RBAC, and network security, are vital for maintaining a secure infrastructure.
• • Familiarity with authentication and authorization technologies is important.
• • Experience with Continuous Integration and Continuous Deployment (CI/CD) pipelines is necessary.
• • A good understanding of various database technologies is expected.
• • Competency in scripting languages such as Bash and Python, or other relevant scripting languages, is required for automation tasks.
• • This role offers the opportunity to make a substantial impact on a rapidly growing, innovative travel technology company, contributing directly to its mission of transforming the travel industry through technology and fintech solutions.
• • You will work with cutting-edge technologies and contribute to a platform that powers millions of travelers worldwide, making your work both challenging and rewarding.