Job Overview
Location
Bangalore
Job Type
Full-time
Category
Marketing
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • Senior Specialist, Social Media Operations I at Contentstack LLC in Bangalore, responsible for owning day-to-day execution and operational excellence of the company’s global organic social presence.
- • Daily responsibilities include monitoring social platforms for engagement and risks, managing incoming social requests, scheduling and publishing content via Sprout Social and native tools, organizing content workflows and assets, co-creating internal playbooks, engaging with followers and stakeholders, conducting social listening and competitor monitoring, supporting employee advocacy programs, contributing to training and enablement efforts, sharing insights for strategy, supporting reporting and campaign promotion, collaborating with cross-functional teams, and assisting with copywriting and light design/video tasks.
- • Contentstack is a global provider of digital experience platforms, trusted by iconic brands like AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart, with a mission to deliver superior digital experiences through content management, customer data, personalization, and AI. The company emphasizes a tribal culture rooted in equity, curiosity, and giving back via initiatives like Contentstack Cares, Pledge 1%, and Girls Who Code.
- • In this role, you will develop expertise in social media operations at scale, refine organizational and operational skills in a fast-paced B2B/SaaS environment, gain hands-on experience with marketing operations tools, strengthen cross-functional collaboration across global teams, and grow your ability to drive brand consistency and community engagement while contributing to high-impact campaigns.
🎯 Requirements
- • 5+ years of experience in social media, community management, or brand marketing, preferably in B2B or SaaS environments
- • Excellent organizational skills and strong operational instincts with ability to manage multiple projects while maintaining high attention to detail
- • Hands-on experience with content publishing, advocacy, and marketing operations, including familiarity with tools like Sprout Social, Monday.com, Figma, and understanding of social media’s role in the broader marketing ecosystem
- • Clear written communication skills and a strong sense of brand voice
- • Strong interest in culture, trends, and social media with a creative mindset and curiosity for what resonates across platforms
- • Comfort working with global, cross-functional teams and reporting to a U.S.-based manager, with flexibility to collaborate across time zones
🏖️ Benefits
- • Interesting Work: Opportunity to learn something new every day, grow continuously, and enjoy meaningful, challenging work in a dynamic environment
- • Tribe Vibe: Inclusive, supportive culture with a strict “no a**hole policy,” featuring spontaneous happy hours, organized outings, and volunteer opportunities that foster connection across distributed teams
- • Bragging Rights: Work with prestigious global brands including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart, making visible impact across industries
- • One Team One Dream: Flat hierarchy where every voice is heard, regular business updates are shared, and employees are empowered to contribute meaningfully to the company’s success
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Contentstack LLC
Contentstack is a leading headless content management system (CMS) provider. It empowers enterprises to create, manage, and deliver digital content across various channels and devices through a flexible, API-first architecture. Contentstack's composable content platform enables businesses to build personalized customer experiences, accelerate time-to-market, and achieve greater agility in their digital strategies. The company serves a wide range of industries, including retail, finance, technology, and media, helping them to modernize their content operations and drive digital transformation.
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