Senior Strategic Account Manager

Zoetis Inc.

Job Overview

Location

US AR Remote

Job Type

Full-time

Full Job Description

📋 Description

• Represent all Zoetis Poultry products and services to Broiler key accounts, ensuring maximum customer experience and satisfaction.
• Achieve and exceed annual gross revenue and margin targets within budgeted expense parameters for assigned key accounts.
• Coordinate and lead all Zoetis activities within assigned Key Accounts, aligning efforts of Regional Account Managers, veterinarians, and technical support teams across territories.
• Develop, maintain, and execute comprehensive account plans for assigned Key Accounts to drive growth and retention.
• Promote and sell the full portfolio of Zoetis poultry products and services through tailored selling solutions to key decision-makers and influencers.
• Build and sustain long-term customer loyalty by cultivating strong relationships with key account stakeholders in the Broiler industry.
• Manage corporate-level and complex communications with customers regarding Zoetis poultry products and services.
• Serve as the primary liaison between Key Accounts and internal Zoetis teams including Customer Service, Veterinary Services, Marketing, and product support.
• Provide actionable feedback to Marketing teams to inform and refine marketing plans specific to Key Accounts.
• Utilize CRM tools to manage key account data, contacts, interactions, and business pipelines effectively.
• Monitor and forecast monthly changes in customer needs, industry trends, and competitive activity within assigned accounts.
• Continuously expand professional network within the poultry industry to gain early awareness of customer strategies and opportunities.
• Assist in the development and mentoring of colleagues to strengthen overall team performance and knowledge sharing.
• Maintain regular communication with management and team members regarding industry news, account progress, sales objectives, accomplishments, and competitive intelligence.
• Travel overnight up to 50% of the time to meet with key account teams and conduct field activities.
• Work in animal environments typical of the poultry production industry.
• Be regionally located in close proximity to the key decision-making teams of assigned Key Accounts.
• Maintain a valid driver’s license and clean driving record to support field-based responsibilities.
• Demonstrate proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and project software.
• Possess strong oral and written communication skills to effectively engage with customers, regulatory agencies, and internal stakeholders.
• Manage multiple tasks and priorities simultaneously while maintaining accuracy and responsiveness.
• Promote teamwork and cooperation across internal departments and with external customers.
• Respond professionally to customer inquiries, complaints, and regulatory communications.

🎯 Requirements

• Four-year degree in Agricultural Life Science or Agribusiness (experience may be considered in lieu)
• 10+ years of experience in the Poultry Industry with working knowledge of poultry production
• 3+ years of selling experience in large, multi-location accounts (5+ years preferred)
• Significant sales experience and proven ability to grow relationships in large, complex accounts
• Strong working knowledge of Zoetis poultry products and services
• Valid driver’s license and clean driving record

🏖️ Benefits

• Full-time, regular employment status
• Field-based role with significant autonomy and direct customer impact
• Opportunity to work with a global leader in animal health and poultry solutions
• Professional development and colleague mentoring opportunities

Skills & Technologies

Senior

Remote

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Zoetis Inc.

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About Zoetis Inc.

Zoetis Inc. discovers, develops, manufactures and commercializes vaccines, medicines and diagnostic products for livestock and companion animals. Founded in 1952 as the animal health division of Pfizer and spun off in 2013, the company operates research, development and manufacturing facilities worldwide, serving veterinarians, livestock producers and pet owners in more than 100 countries. Its portfolio spans parasiticides, anti-infectives, vaccines, medicated feed additives, diagnostics and genetic tests for cattle, swine, poultry, fish, dogs, cats and horses.

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