Job Overview
Location
Remote in Europe
Job Type
Full-time
Category
Customer Support
Date Posted
April 7, 2026
Full Job Description
đź“‹ Description
- • Senior Support Engineer role focused on owning high-impact technical issues for enterprise customers, driving product improvements, and enhancing support systems at Sanity.io.
- • Day-to-day responsibilities include independently resolving complex technical problems, leading incident investigations, creating reproducible code snippets and documentation, mentoring junior engineers, collaborating with Product and Engineering teams, and improving support infrastructure and workflows.
- • Sanity.io is a fast-growing AI-powered Content Operating System company serving clients like SKIMS, Figma, Riot Games, and Nordstrom, with a mission to modernize content operations through flexible, data-driven content modeling.
- • The role offers opportunities to develop deep technical expertise in JavaScript/TypeScript and modern web stacks, influence product direction, grow as a technical leader, and contribute to scalable support processes in a globally distributed, innovative environment.
Skills & Technologies
About Sanity, Inc
Sanity, Inc. offers a headless content platform that treats content as structured data, enabling teams to author, manage, and deliver content via APIs to any digital channel. The product includes an open-source editing environment (Sanity Studio), a hosted Content Lake for real-time storage and delivery, media asset management, and developer tools for custom schemas, integrations, and automation. Sanity targets product, engineering, and editorial teams that need flexible content models, collaborative editing, and programmatic publishing across web, mobile, and app experiences. The company provides enterprise features for security, performance, and governance and integrates with common developer frameworks and services.
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