Job Overview
Location
United States
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 6, 2026
Full Job Description
đź“‹ Description
- • Senior Technical Account Manager (TAM) role at ClickUp, acting as a strategic partner and trusted advisor to customers by blending relationship management with deep platform expertise to drive long-term growth, adoption, and measurable business outcomes.
- • Day-to-day responsibilities include leading end-to-end onboarding and implementation, managing account health through adoption monitoring and stakeholder engagement, optimizing business processes via IER framework workflows, enabling AI adoption through custom agent deployment and training, and driving expansion opportunities by connecting usage to business value.
- • ClickUp is building the first converged AI workspace that unifies tasks, docs, chat, calendar, and enterprise search with context-driven AI, empowering millions of teams to break free from silos and unlock productivity; the TAM role sits at the intersection of customer success, solution strategy, and technical enablement to ensure customers achieve measurable success.
- • In this role, you will develop expertise in AI-native workflows, agentic automation, and enterprise SaaS adoption while influencing product direction through customer insights, managing complex multi-stakeholder programs, and building a career at the forefront of the future of work.
🎯 Requirements
- • Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality with ability to translate business needs into technical solutions.
- • Skilled with prompt design, agentic workflows, and automation frameworks; experience with agentic tools such as Claude, n8n, or make.com is preferred.
- • Exceptional consultative discovery skills in workflow analysis, process design, and identifying friction points using structured methods to map customer needs into ClickUp solutions.
- • Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes, including running structured account plans and driving cross-functional alignment.
- • Comfortable using dashboards and metrics to communicate health, adoption, and ROI, interpreting usage data to drive recommendations and generate qualified leads.
- • Executive presence and strong communication skills to build trust at both executive and team levels through credibility and clarity.
🏖️ Benefits
- • Opportunity to learn, use, and pioneer AI in ways that shape ClickUp’s product and the future of work itself.
- • Work on a bold, innovative team redefining what’s possible in the converged AI workspace space.
- • Exposure to cutting-edge AI enablement, including generative and agentic AI, to help customers unlock intelligent automation potential.
- • Cross-functional collaboration with Sales, Product, and Support teams to align efforts and ensure long-term, scalable customer success stories.
- • Clear path to drive measurable business outcomes, renewal impact, and strategic expansion across a book of business.
Skills & Technologies
About Mango Technologies, Inc.
ClickUp is a San Diego-based productivity platform that unifies tasks, documents, goals, chat, and whiteboards in one cloud workspace. Founded in 2017, the company serves individuals, startups, and large enterprises seeking to replace scattered tools with a single, customizable hub. Its feature set includes hierarchical task management, real-time collaboration, time tracking, reporting dashboards, and hundreds of pre-built templates and integrations. ClickUp targets teams in software development, marketing, and operations that need to plan, execute, and monitor work without switching applications.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Grupo Automóviles e Inversión Ibérica, S.A.
17 days ago
Moxie Software Inc.
2 months ago
