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Senior Technical Architect - Patient CRM

Veeva Systems Inc.

Job Overview

Location

New York - New York City

Job Type

Full-time

Full Job Description

📋 Description

• Senior Technical Architect role focused on designing and executing technical services for customer implementations of Veeva's Patient CRM product, ensuring seamless data connectivity between customer data sources and the platform.
• Day-to-day responsibilities include acting as a trusted advisor to customers, overseeing technical architecture for complex patient support and engagement data ecosystems, and leading integration efforts to support successful CRM deployments.
• Veeva Systems is a mission-driven public benefit corporation and industry cloud pioneer helping life sciences companies bring therapies to patients faster, with over $3B in revenue and a commitment to customer, employee, societal, and investor success.
• The role offers the opportunity to build foundational technical solutions for customer success, deepen expertise in healthcare data integration, and influence scalable architecture in a fast-growing SaaS environment while working remotely with travel flexibility.

🎯 Requirements

• Expertise in integration patterns and technical architecture for customer-facing implementations
• Deep understanding of patient support and patient engagement data ecosystems in life sciences
• Proven ability to act as a trusted advisor and lead technical services for complex CRM deployments
• Self-starter mindset with strong collaboration skills and experience in customer-facing technical roles
• Ability to travel as needed, with proximity to an airport required for occasional on-site visits
• Experience working in SaaS or cloud-based environments, preferably in healthcare or life sciences

🏖️ Benefits

• Work Anywhere flexibility – option to work remotely or from office based on personal preference
• Opportunity to contribute to a public benefit corporation legally bound to balance stakeholder interests
• Part of a fast-growing, mission-driven company transforming the life sciences industry
• Exposure to complex healthcare data ecosystems and cutting-edge CRM technology
• Professional growth through architecting scalable solutions for global life sciences customers
• Stable, permanent full-time role with a financially strong organization ($3B+ revenue)

Skills & Technologies

Senior

Remote

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Veeva Systems Inc.

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About Veeva Systems Inc.

Veeva Systems provides cloud-based software for the global life-sciences industry. Its unified suite supports clinical, regulatory, quality, medical, and commercial functions, enabling pharmaceutical, biotechnology, and medical-device companies to manage data, documents, and workflows efficiently while meeting stringent compliance standards. Core products include Veeva Vault for content management, Veeva CRM for customer engagement, and Veeva R&D applications that accelerate drug development and regulatory submissions. Founded in 2007 and headquartered in Pleasanton, California, the company operates on a multi-tenant SaaS model, offering continuous updates and dedicated industry-specific data models, analytics, and collaboration tools trusted by more than 1,000 life-sciences organizations worldwide.

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