Senior Technical Instructor

Kong Inc.

Job Overview

Location

Bangalore, India

Job Type

Full-time

Full Job Description

📋 Description

• Are you ready to unlock intelligence?
• If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
• About the role
• The technical instructor will be responsible for classroom and virtual delivery of Kong technical training. You will be working at a hectic and fast-paced startup as a member of the education team. This team is responsible for creating and delivering both online and instructor-led training to Kong customers and partners.
• Above all, you’ll be acting as a stellar teammate for the rest of Kong.
• What you’ll be doing
• Working with a diverse team of people from all over the world
• Deliver in-person and virtual instructor-led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel
• Managing training sessions, addressing any issues that arise and keeping learners on track
• Developing and optimizing curricula and associated training materials to support our internal and external training needs
• Analyzing customer training requirements
• Maintaining current knowledge of relevant technology as assigned
• What we are looking for
• Show passion and determination about technology
• Enjoy working with others and collaborating
• Self-awareness and strong communication skills are a must
• Thrive in an agile work environment that requires flexibility and self-direction
• Excellent organization, time management, and attention to detail
• Proven ability to meet deadlines and prioritize multiple projects and deliverables
• Prior experience in API management preferred
• Proficient in Linux environments including Cloud and Development tooling
• 5+ years developing curriculum for technical or software training courses including instructor-led materials, self-paced e-learning modules, and job aids
• Ability to cater to multiple learning methods and to match the appropriate methods with the subject matter and audience
• Experience working with a content management system, knowledge base, and/or online reference for learning
• Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non-technical stakeholders
• Ability to travel to customer and Kong locations as-needed

🎯 Requirements

• Show passion and determination about technology
• Enjoy working with others and collaborating
• Self-awareness and strong communication skills are a must

🏖️ Benefits

• Competitive salary
• Comprehensive health insurance
• 401(k) plan
• Flexible work arrangements

Skills & Technologies

Linux

REST

Senior

Onsite

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Kong Inc.

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About Kong Inc.

Kong Inc. is a San Francisco-based software company that develops an open-source API gateway and service connectivity platform. The company offers Kong Gateway, Kong Mesh, and Konnect cloud services to manage, secure, and observe microservices and APIs across clouds and data centers. Founded in 2007 as Mashape, it rebranded to Kong in 2017. Kong’s technology provides traffic control, authentication, rate limiting, and analytics for modern distributed architectures, supporting organizations in digital transformation and cloud-native adoption.

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