Senior UX Researcher - Relatio

Skelar AS

Job Overview

Location

Ukraine, Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Senior UX Researcher at Skelar AS, you will play a pivotal role in shaping the strategic direction of Relatio, a groundbreaking product dedicated to fostering healthier and more conscious relationships. This is an exceptional opportunity to build and mature a systematic UX research practice within a rapidly growing, international tech business.
• You will operate at the forefront of product strategy, moving beyond mere validation of existing solutions to actively identifying and defining the most critical problems to solve for our users. Your insights will directly influence the product roadmap and business objectives.
• This role demands end-to-end ownership of research initiatives. You will independently design, execute, and analyze a variety of research studies, encompassing discovery, generative, evaluative, and mixed-methods approaches, from initial problem framing through to the integration of insights into tangible product enhancements.
• A key responsibility will be to collaborate closely with product and marketing functions to develop a comprehensive research roadmap, ensuring alignment with business goals and user needs.
• You will be instrumental in synthesizing both qualitative and quantitative data streams to cultivate a holistic and nuanced understanding of our diverse international user base.
• Conducting research with a global audience will be a core aspect of your role, requiring you to proficiently manage studies and present findings in English.
• You will facilitate impactful workshops based on research outcomes, driving synthesis of insights and fostering alignment across marketing and product teams.
• A significant part of your contribution will involve translating complex research findings into actionable product solutions and strategic recommendations that propel Relatio forward.
• You will serve as a trusted advisor to product and marketing teams, providing expert consultation on research methodologies, best practices, and strategic application of user insights.
• A crucial element of this position is to champion and elevate the research culture within Skelar AS, enhancing the overall research maturity of our product teams.
• As a senior member of the team, you will have the opportunity to mentor other researchers and contribute to the scaling of research processes across the organization, fostering a collaborative and knowledge-sharing environment.
• You will be empowered to define research priorities autonomously within a fast-paced product development environment, demonstrating initiative and strategic foresight.
• Your work will directly contribute to the success of Relatio, a product at the intersection of behavioral science, technology, AI-driven personalization, psychology, and self-development, aiming to make a significant impact on millions of users worldwide.
• You will be part of Skelar, a dynamic venture builder known for creating successful international tech businesses, with a strong emphasis on team expertise, ambitious goals, and fostering talent.
• The role offers the chance to work on products that have garnered international media attention and achieved top rankings in app stores, reflecting the quality and impact of Skelar's ventures.
• You will contribute to a company culture that values its people as its most valuable asset, prioritizing collaboration, growth, and the pursuit of ambitious objectives.
• The position is remote, offering flexibility and the opportunity to work with a diverse, international team.
• You will be involved in a product that is in an active growth and scaling phase, presenting exciting challenges and opportunities for innovation.
• Your research will inform the development of new user segments and the increasing complexity of the product, ensuring user-centricity at every stage.
• This role is ideal for a proactive and strategic researcher who thrives in a growth-stage environment and is passionate about leveraging user insights to drive product success and build meaningful relationships.
• You will be part of a company that actively supports Ukraine's recovery and future through its charitable foundation and business ventures.
• The opportunity to work within a venture builder ecosystem provides access to a community of experienced founders and internal professional clubs, fostering continuous learning and development.

🎯 Requirements

• Minimum of 5 years of experience in UX Research, Product Research, or User Research within product-focused companies.
• Proven experience conducting end-to-end research, from problem framing to the implementation of insights into product development.
• Expertise in mixed-methods research, with a strong command of both qualitative (in-depth interviews, usability testing, discovery research) and quantitative data analysis.
• Demonstrated experience in facilitating research-based workshops (e.g., insight synthesis, alignment sessions).
• Strong stakeholder management skills and the ability to influence product decisions through research findings.
• Minimum C1 level English proficiency for conducting research and presenting findings.

🏖️ Benefits

• Remote work flexibility.
• Opportunity to build and lead the UX Research function in a growth-stage product.
• Access to a supportive community of founders and professional development clubs within Skelar.
• Medical insurance and access to a corporate doctor.
• Involvement in a company with a strong social mission, supporting Ukraine's recovery.

Skills & Technologies

Design

Senior

Remote

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Skelar AS

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About Skelar AS

Skelar provides cloud-based ERP and MES software for manufacturing companies, focusing on production planning, inventory control, quality management, and shop-floor data capture. The platform integrates with machines, sensors, accounting, and e-commerce systems to give real-time visibility into orders, materials, capacity, and costs. Targeting small to mid-sized factories in Europe, Skelar offers low-code customization, mobile apps, and open APIs. Founded in 2018 in Oslo, the company serves discrete manufacturers seeking to digitize operations without large consulting projects.

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