Solenis LLC logo

Service Engineer

Job Overview

Location

Australia (Remote)

Job Type

Full-time

Category

Product Management

Date Posted

June 18, 2026

Full Job Description

đź“‹ Description

  • • Provide on-site technical advice and service to customers in designated geographic territories across Australia, focusing on water treatment systems including cooling, boiler, and wastewater operations.
  • • Maintain accurate chemical stock levels on customer sites, ensuring timely replenishment and coordinating removal of empty chemical drums.
  • • Conduct regular sampling and testing of cooling and boiler water systems, identifying and correcting operational faults to ensure system efficiency and compliance.
  • • Record all test results, monitoring data, and service activities into Solenis’s centralized digital record-keeping system with precision and consistency.
  • • Perform weekly inspections of all chemical dosing and monitoring equipment, reporting or correcting malfunctions and performing necessary cleaning tasks.
  • • Conduct weekly visits to customer maintenance managers or site personnel to maintain strong client relationships and ensure service alignment.
  • • Collect, dispatch, and manage biological samples from customer sites for laboratory analysis as part of water quality monitoring protocols.
  • • Perform or supervise cleaning of cooling towers to prevent biofilm buildup and maintain system hygiene and performance.
  • • Install and retrieve corrosion coupons to assess material degradation and provide data-driven recommendations for asset protection.
  • • Report any water or chemical leaks, unusual system behavior, or safety incidents immediately and document findings for internal review.
  • • Reprogram and recalibrate water treatment equipment as needed to ensure optimal dosing accuracy and system performance.
  • • Perform manual chemical dosing when automated systems are unavailable or require supplementation.
  • • Maintain high standards of housekeeping at customer sites, ensuring clean, safe, and organized work environments.
  • • Demonstrate consistent adherence to safe work practices, proactively identifying and mitigating potential hazards in industrial settings.
  • • Travel extensively within assigned territory to serve multiple customer locations, requiring reliable transportation and a valid driver’s license.
  • • Support the potential development path toward an account manager role by building technical credibility and customer trust through consistent, high-quality service delivery.
  • • Apply mechanical aptitude to troubleshoot and maintain complex water treatment equipment and systems.
  • • Execute repetitive tasks with precision and attention to detail, ensuring compliance with operational standards and customer expectations.
  • • Communicate effectively with customers and internal teams to relay technical findings, service updates, and system recommendations.

🎯 Requirements

  • • Experience with boilers, cooling towers, or both
  • • Demonstrated safe work practices and ability to identify industrial hazards
  • • Valid driver’s license and ability to travel within assigned territory
  • • Mechanical aptitude and ability to maintain and troubleshoot equipment
  • • Good eye for detail and ability to perform repetitive tasks accurately
  • • Strong verbal communication skills for customer liaison

🏖️ Benefits

  • • Opportunity to develop into an account manager role
  • • Work with global leader in water treatment solutions with 69 manufacturing facilities worldwide
  • • Join a 2025 Best Managed Company recognized five years in a row
  • • Exposure to state-of-the-art monitoring and control systems in water-intensive industries

Skills & Technologies

Remote

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About Solenis LLC

Solenis LLC manufactures specialty chemicals for water-intensive industries worldwide, including pulp and paper, oil and gas, power, chemical processing, mining, municipal, and biorefining. Products include process, functional, and water treatment chemistries plus monitoring and control systems designed to improve operational efficiency, extend asset life, and reduce environmental impact. Headquartered in Wilmington, Delaware, the company operates research, manufacturing, and sales facilities across more than 130 countries.

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