Job Overview
Location
Any Location / Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • As a ServiceNow Software Asset Management (SAM) Developer, you will design, develop, and optimize SAM solutions on the ServiceNow platform to support the Centers for Medicare and Medicaid Services (CMS) in achieving software license compliance, cost optimization, and IT asset management excellence.
- • Day to day, you will translate business requirements into technical designs, configure and develop ServiceNow SAM capabilities (including software models, license entitlements, reconciliation logic, and SaaS workflows), build integrations with Discovery, CMDB, procurement, and cloud platforms, and ensure alignment with CSDM and ITAM best practices using Flow Designer, Business Rules, Script Includes, and IntegrationHub.
- • You will join GDIT’s Software Engineering team supporting federal health initiatives, where innovation, mission impact, and technical excellence are prioritized in a remote-first, collaborative environment serving U.S. government agencies.
- • In this role, you will deepen your expertise in ServiceNow SAM Pro, ITAM frameworks, and enterprise integrations while mentoring peers, contributing to reusable components, evaluating new platform releases, and driving automation and compliance outcomes for a critical federal client.
🎯 Requirements
- • Bachelor’s degree in Computer Science, Information Technology, or related field or equivalent combination of education, training, and experience
- • 5+ years of ServiceNow development experience with hands-on implementation of ServiceNow SAM
- • Strong proficiency in JavaScript and ServiceNow scripting (Business Rules, Script Includes, APIs), plus experience with REST/SOAP integrations, IntegrationHub, Discovery, CMDB, and ITAM modules
- • ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD)
- • Strong problem-solving skills, attention to detail, ability to balance technical and business needs, and mentorship/leadership capabilities
- • Preferred: 8+ years of ServiceNow experience, SAM Pro expertise, CIS-SAM certification, understanding of software licensing, ITIL, and ITAM frameworks
🏖️ Benefits
- • Comprehensive medical, dental, and vision plan options including Health Savings Accounts
- • 401(k) plan with company match and ability to contribute pre- and post-tax dollars up to IRS limits
- • Generous paid time off including vacation, sick, personal, parental, military, bereavement, and jury duty leave, plus paid holidays
- • Internal mobility team and AI-powered career tool to support growth and internal opportunities
- • Award-winning, military-friendly culture with a focus on innovation, community, and work-life balance through flex work weeks
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About General Dynamics Information Technology, Inc.
General Dynamics Information Technology delivers enterprise-scale IT, cloud, cyber, and professional services to U.S. defense, intelligence, health, and civilian agencies. The company designs, integrates, and secures mission-critical systems, from cloud migration and AI analytics to C4ISR networks and health IT platforms. Headquartered in Falls Church, Virginia, it leverages 25,000+ employees across the U.S. to modernize legacy infrastructure, defend against cyber threats, and support data-driven decision-making for national security and public service missions.
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